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For Immediate Release

August 28, 2012

eLogic Group Achieves a Microsoft Silver Customer Relationship

Management Competency

eLogic Group earns distinction through demonstrated technology success and customer commitment.

VICTOR, NY, August 28 – eLogic today announced it has achieved a Silver Customer Relationship Management (CRM) competency, demonstrating its ability to meet Microsoft Dynamics customers’ evolving needs in today’s dynamic business environment. To earn a Microsoft silver competency, partners must successfully demonstrate competency through a rigorous process that culminates in Microsoft’s formal certification.  This ensures that Microsoft customers who engage certified partners will receive the highest quality of services; Microsoft’s certification entails numerous successful implementations, customer references and a rigorous formal examination process.

“eLogic’s achievement of Microsoft Silver Customer Relationship Management competency highlights the value of combining deep industry experience with the leading CRM technology from Microsoft to deliver innovative NEXT practices solutions to our customers”, said Michael Shields, eLogic President. “Our goal is to continue to lead the industry with the best software and services; and this is an important step forward.”

“By achieving a silver competency, organizations have proven their expertise in specific technology areas, placing them among the top 5 percent of Microsoft partners worldwide,” said Jon Roskill, Corporate Vice President, Worldwide Partner Group at Microsoft Corp. “When customers look for an IT partner to meet their business challenges, choosing a company that has attained Microsoft competencies is a smart move. These are highly qualified professionals with access to Microsoft technical support and product teams.”

Attaining the Customer Relationship Management competency demonstrates partner expertise in Microsoft Dynamics CRM solutions. Equipped with exclusive training and the latest software and support, partners deliver flexible and tailored solutions that enhance their customers’ competitive advantage within their respective industries, from first contact to purchase and post-sales support. The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and, with 640,000 Microsoft partners in their ecosystem, to easily connect with one of the most active, diverse networks in the world.

eLogic is a technology-enabled business improvement consulting firm located in Victor, NY. Since 1999, eLogic has led the movement toward transformational commerce platforms, sales/order configuration technologies, and operations/supply chain solutions for specialized product manufacturers.


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