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Are You Getting Your Fair Share of Your Aftermarket Business?
Jun 07, 2019

Are You Getting Your Fair Share of Your Aftermarket Business?

Identify performance gaps in your existing customer portfolio and win back your share of the aftermarket. Manufacturers know they’re leaving money on the table in the aftermarket by not fulfilling the full life-cycle potential of their products. In this video, we show you how...

Categories: Microsoft Solutions, eBooks + Infographics + Video

Tags: Business Intelligence, Machine Learning, Azure, Power BI, Analytics, Pinpoint Sales for Aftermarket™

Digital Twins and Field Service: The Perfect Pairing
Jun 03, 2019

Digital Twins and Field Service: The Perfect Pairing

Understanding What Digital Twins Can Do for Modern Manufacturing.  Manufacturers are leaving a wealth of information on the table that is there for the taking through Field Service.  With an ‘Asset Digital Twin’ you could have a mirror image of your equipment in the system that is used by your Field Service organization.

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: Field Service, Manufacturing, Microsoft, Digital Twin

Tech Trends for Advanced Field Service Enablement: the latest from Field Service USA
May 15, 2019

Tech Trends for Advanced Field Service Enablement: the latest from Field Service USA

IoT and Augmented Reality are two of the hottest technology topics discussed by industry insiders. Each has good excitement on its own, but what does it look like when these technologies are incorporated into a comprehensive approach to Field Service management? I had the pleasure of recently...

Categories: Microsoft Solutions

Tags: Connected Field Service, Field Service, IoT, Microsoft, Augmented Reality, Microsoft Azure IoT, Dynamics 365 for Field Service, Field Service USA 2019

Small Steps with Big Impact for Dynamics 365 Analytics
May 06, 2019

Small Steps with Big Impact for Dynamics 365 Analytics

Dynamics 365 for Sales and Dynamics 365 for Service have been positioned for years as top-tier business applications. Power BI completely ran away with the lead in the analytics application space. And now with Microsoft’s recently introduced...

Categories: Microsoft Solutions, Business Intelligence

Tags: Dynamics 365 for Sales, Microsoft, Azure, Power BI, Dynamics 365 for Service

Pinpoint Sales for Aftermarket™ Creates a Buzz at Field Service USA
May 03, 2019

Pinpoint Sales for Aftermarket™ Creates a Buzz at Field Service USA

Last week we had the pleasure of presenting at Field Service USA with Microsoft’s Clayton Fernandez about our solution, Pinpoint Sales for Aftermarket™. The response has been fantastic, as manufacturers see the power to drive wallet share and revenue with specific account and...

Categories: Microsoft Solutions, Manufacturing Industry Insights, Business Intelligence

Tags: Field Service, Microsoft, CRM, Power BI, Microsoft Dynamics 365 for Sales, Pinpoint Sales for Aftermarket™, PowerApps

Join eLogic and Microsoft at Field Service USA
Apr 12, 2019

Join eLogic and Microsoft at Field Service USA

eLogic to Showcase Award-Winning Customer Solutions at Field Service USA 2019. We are excited to partner with Microsoft at this pinnacle conference in the industry to showcase optimized field service solutions including real-time performance monitoring, predictive maintenance,...

Categories: Microsoft Solutions, Manufacturing Industry Insights, News + Events

Tags: Connected Field Service, Field Service, IoT, Azure, Microsoft HoloLens

Extend your Products with Voice Assistance
Mar 28, 2019

Extend your Products with Voice Assistance

Whether it’s Siri, Google Assistant, Alexa, or Cortana, there is a very good chance that you have a voice assistant within earshot of you right now.  User interactivity is evolving from a pure physical interaction model to one that is driven wirelessly through voice....

Categories: Microsoft Solutions

Tags: IoT, Microsoft, Microsoft Azure, Amazon Alexa, Google Home, Voice Assistance

Best Practice for Storing Reference Data from Other Systems in Dynamics 365
Mar 14, 2019

Best Practice for Storing Reference Data from Other Systems in Dynamics 365

When integrating Microsoft Dynamics 365 with other systems such as SAP, it's common to store reference/lookup data from the other systems in custom entities in Dynamics 365. For example, SAP has a payment terms table that has both a unique code (e.g., NT30) and a name (e.g., Net 30). When...

Categories: Microsoft Solutions

Tags: Dynamics 365 for Sales, Microsoft, SAP, Power BI

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