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Digital Twins and Field Service: The Perfect Pairing
Apr 17, 2020

Digital Twins and Field Service: The Perfect Pairing

Understanding What Digital Twins Can Do for Modern Manufacturing.  Manufacturers are leaving a wealth of information on the table that is there for the taking through Field Service.  With an ‘Asset Digital Twin’ you could have a mirror image of your equipment in the system that is used by your Field Service organization.

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: Field Service, Manufacturing, Microsoft, Digital Twin

A Roundtable on Modernized, Future-Proof Service Management
Mar 31, 2020

A Roundtable on Modernized, Future-Proof Service Management

It’s time to shake up what you know about field service management

Categories: News + Events

Tags: Field Service, Manufacturing, Field Service Management

How do you use Data Science in Field Service?
Mar 26, 2020

How do you use Data Science in Field Service?

Business Solutions Lead and Microsoft MVP Ulrik Carlsson hosts his podcast, Power BI & More, with guest Matt Lamb, an eLogic data scientist who discusses the vast potential of using data science in Field Service implementations and...

Categories: Microsoft Solutions, eBooks + Infographics + Video

Tags: Field Service, Microsoft, Power BI

A Closer Look Inside equipment360™
Jan 28, 2020

A Closer Look Inside equipment360™

See how modernized Field Service management can help you capture sales leads from service calls, track competitor components, give technicians and engineers mobile access to service history, manage inventory records, improve first time fix rate, and more...

Categories: eBooks + Infographics + Video

Tags: Connected Field Service, Field Service, Microsoft Dynamics 365, equipment360™, Field Service Management

Tech Trends for Advanced Field Service Enablement: the latest from Field Service USA
May 15, 2019

Tech Trends for Advanced Field Service Enablement: the latest from Field Service USA

IoT and Augmented Reality are two of the hottest technology topics discussed by industry insiders. Each has good excitement on its own, but what does it look like when these technologies are incorporated into a comprehensive approach to Field Service management? I had the pleasure of recently...

Categories: Microsoft Solutions

Tags: Connected Field Service, Field Service, IoT, Microsoft, Augmented Reality, Microsoft Azure IoT, Dynamics 365 for Field Service, Field Service USA 2019

Pinpoint Sales for Aftermarket™ Creates a Buzz at Field Service USA
May 03, 2019

Pinpoint Sales for Aftermarket™ Creates a Buzz at Field Service USA

Last week we had the pleasure of presenting at Field Service USA with Microsoft’s Clayton Fernandez about our solution, Pinpoint Sales for Aftermarket™. The response has been fantastic, as manufacturers see the power to drive wallet share and revenue with specific account and...

Categories: Microsoft Solutions, Manufacturing Industry Insights, Business Intelligence

Tags: Field Service, Microsoft, CRM, Power BI, Microsoft Dynamics 365 for Sales, Pinpoint Sales for Aftermarket™, PowerApps

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