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6 Reasons Manufacturers Need Industry Specialists
Mar 09, 2018

6 Reasons Manufacturers Need Industry Specialists

Six Key Factors Missed by Generalists: You are multi-channel; Your Products are Adaptable; Service Matters MORE; Your Buyers and Sellers Need Knowledge; Collaboration is KEY; Your Systems are More Complex 

Categories: eBooks + Infographics + Video

Tags: Complexity, Configuration, Manufacturing

Manufacturing in the Age of the Customer: eBook Series
Jan 19, 2018

Manufacturing in the Age of the Customer: eBook Series

This multi-part eBook looks at the Industry Transformation from Product-Centric to Customer-Obsessed, Customer Service to Customer Care, and Selling to Omni-channel & eCommerce.

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: Age of the Customer, Customer Engagement, Differentiate, Manufacturing, Product Configuration

What 7 leading Global Manufacturing Executives are saying about their strategies for Service and IIoT
Feb 24, 2017

What 7 leading Global Manufacturing Executives are saying about their strategies for Service and IIoT

I recently polled global manufacturing executives on how developed their strategies are for Connected Service and IIoT…and every one of them is investing in ways to engage all customers and partners from original equipment sale through upgrade, service, maintenance, and retirement. ​ Here...

Categories: eBooks + Infographics + Video

Tags: Connected Field Service, Field Service, Manufacturing

Configuration Matters
Apr 19, 2016

Configuration Matters

Mastering Differentiated Products: Enable efficiency and flexibility in The Age of the Customer Turn on the full power of configuration to hit the mark with your markets and customers every time and stand apart from your competitors with the right fit, price, and delivery.  What if...

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: Age of the Customer, Configuration, Differentiate

Making It in the Age of the Customer – For Manufacturers Only
Feb 27, 2016

Making It in the Age of the Customer – For Manufacturers Only

How you can transform your manufacturing business in five accessible ways. Here is some clarification for you as a business leader in manufacturing - This series takes the generalities of ‘the need to be customer-centric’ and ‘the age of the customer’ and puts them...

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: Business Intelligence, Collaboration, CPQ, Customer Engagement, Integration, Knowledge Deployment, Manufacturing

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