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Proud to be named a Top Work Place again this year!
Mar 28, 2018

Proud to be named a Top Work Place again this year!

eLogic is proud to be named one of Rochester's Top Work Places again in 2018!  An award that is solely based on employee feedback -- eLogic wins on organizational alignment, execution, and connection.  "Top Workplaces are chosen through survey results taken from more than...

Categories: News + Events

Tags: Differentiate, Manufacturing

Manufacturing in the Age of the Customer: eBook Series
Jan 19, 2018

Manufacturing in the Age of the Customer: eBook Series

This multi-part eBook looks at the Industry Transformation from Product-Centric to Customer-Obsessed, Customer Service to Customer Care, and Selling to Omni-channel & eCommerce.

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: Age of the Customer, Customer Engagement, Differentiate, Manufacturing, Product Configuration

Configuration Matters
Apr 19, 2016

Configuration Matters

Mastering Differentiated Products: Enable efficiency and flexibility in The Age of the Customer Turn on the full power of configuration to hit the mark with your markets and customers every time and stand apart from your competitors with the right fit, price, and delivery.  What if...

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: Age of the Customer, Configuration, Differentiate

Apr 08, 2016

Best Practices Enablement for Manufacturers

These best practices ensure the right response to the types of types of demand I cover in my last post.  They support a range of self-service and assisted-service capabilities that enable your ‘customers’ to find, evaluate and even select, quote, order, and follow your...

Categories: Manufacturing Industry Insights

Tags: Configuration, Differentiate

Mixed Mode Demand: Solutions for Differentiation
Mar 18, 2016

Mixed Mode Demand: Solutions for Differentiation

This post takes you step by step into the world of solutions for differentiation.  It links the Age of the Customer needs to a very specific set of practices, tools, and techniques that will put you at the top of your industry when it comes to differentiation.  Before going there, we...

Categories: Manufacturing Industry Insights

Tags: Age of the Customer, Configuration, Differentiate

Differentiate or Die?
Mar 15, 2016

Differentiate or Die?

Commoditization is a killer in the Age of the Customer.  Even consumer and retail manufacturing is trending toward ‘differentiation as a differentiator’; but for capital equipment and the related engineered solutions, it is now deadly to be “product driven”. In...

Categories: Manufacturing Industry Insights

Tags: Age of the Customer, Differentiate, Manufacturing

Jul 10, 2013

Knowledge Based Commercial Excellence - Configuration - a Game Changer

The idea for this topic came from a number of conversations I’ve had with thought leaders in the configuration space over the past few years. In the course of these discussions it became clear that they believed that this space could become more relevant by becoming a forum for both...

Categories: Manufacturing Industry Insights

Tags: CTO, Differentiate, DTO, ETO, MTS

Jun 20, 2013

Knowledge Based Commercial Excellence - What's Holding You Back

So what’s been holding companies back when it comes to EXCELLING at differentiation? In summary, it’s been a combination of factors. First and foremost, historically, the cost of differentiation has been high in terms of productivity, cycle time and quality. It has taken...

Categories: Manufacturing Industry Insights

Tags: CTO, Differentiate, DTO, ETO, MTS

Jun 05, 2013

Moving from "sell what you make" to "make what you sell"

Moving from SELL WHAT YOU MAKE to MAKE WHAT YOU SELL (where the customer drives the solution at the quote and order level)– what are the drivers for differentiation in this segment? There are several: Industry Standards – many product designs can meet the performance...

Categories: Manufacturing Industry Insights

Tags: CTO, Differentiate, DTO, ETO, MTS

May 03, 2013

Knowledge Based Commercial Excellence - Change the Game

Full leverage of configuration technology is the KEY to success for many companies in today’s ultra specialized markets. This is a trend that will continue, so mastering the best practices and developing the game-changer solutions is worth every bit of your attention. The major...

Categories: Manufacturing Industry Insights

Tags: CTO, Differentiate, DTO, ETO, MTS

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