Industry Leading Blog for Manufacturers
Categories: News + Events
Tags: Differentiate, Manufacturing
I’m flying back from Microsoft’s Executive Industry Summit, and I need to capture my excitement about what has happened as the power of a massive suite of cloud-based technologies converges on an industry that can now realize tremendous gains in customer engagement and service modernization through tech innovation.
Categories: Microsoft Solutions, Manufacturing Industry Insights, News + Events
Tags: Business Intelligence, Connected Field Service, Customer Engagement, Field Service, Manufacturing, Microsoft, Systems of Intelligence, Machine Learning
Categories: Microsoft Solutions, News + Events
Tags: Manufacturing, Microsoft
Six Key Factors Missed by Generalists: You are multi-channel; Your Products are Adaptable; Service Matters MORE; Your Buyers and Sellers Need Knowledge; Collaboration is KEY; Your Systems are More Complex
Categories: eBooks + Infographics + Video
Tags: Complexity, Configuration, Manufacturing
This multi-part eBook looks at the Industry Transformation from Product-Centric to Customer-Obsessed, Customer Service to Customer Care, and Selling to Omni-channel & eCommerce.
Categories: Manufacturing Industry Insights, eBooks + Infographics + Video
Tags: Age of the Customer, Customer Engagement, Differentiate, Manufacturing, Product Configuration
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