The Time is Now – From Watching to Action on Digital Transformation in Manufacturing

Insights into intelligence, acceleration, and accessibility of digital superiority for manufacturers I’m flying back from Microsoft’s 2018 Executive Industry Summit (EIS), and I need to capture my excitement about what has happened – and continues to happen –...

Categories: Manufacturing Industry Insights

Tags: Business Intelligence, Connected Field Service, Customer Engagement, Field Service, Manufacturing, Microsoft, Systems of Intelligence, Machine Learning

The Time is Now – From Watching to Action on Digital Transformation in Manufacturing

Insights into intelligence, acceleration, and accessibility of digital superiority for manufacturers I’m flying back from Microsoft’s 2018 Executive Industry Summit (EIS), and I need to capture my excitement about what has happened – and continues to happen –...

Categories: Manufacturing Industry Insights

Tags: Business Intelligence, Connected Field Service, Customer Engagement, Field Service, Manufacturing, Microsoft, Systems of Intelligence, Machine Learning

The Ever-Evolving Business of Insight. It’s All about Context.

Value comes in many shapes and sizes in today’s ever-evolving world of intelligence delivery solutions Insight … ‘the act or result of apprehending the inner nature of things or of seeing intuitively.’  Thank you, Merriam-Webster. Business Intelligence. Advanced...

Categories: Manufacturing Industry Insights, Business Intelligence

Tags: Business Intelligence, IoT, Systems of Intelligence

The Ever-Evolving Business of Insight. It’s All about Context.

Value comes in many shapes and sizes in today’s ever-evolving world of intelligence delivery solutions Insight … ‘the act or result of apprehending the inner nature of things or of seeing intuitively.’  Thank you, Merriam-Webster. Business Intelligence. Advanced...

Categories: Manufacturing Industry Insights, Business Intelligence

Tags: Business Intelligence, IoT, Systems of Intelligence

On Woodworking, Lincoln Logs, and Self-Service BI

Self-Service BI has offered a wonderful promise over the years, yet its potential has only been partially realized at best.  Now the game is changing with new technologies and analytics platforms that are readily accessible to, and usable by, businesses of all sizes, shapes, and...

Categories: Business Intelligence

Tags: Business Intelligence, Systems of Intelligence

On Woodworking, Lincoln Logs, and Self-Service BI

Self-Service BI has offered a wonderful promise over the years, yet its potential has only been partially realized at best.  Now the game is changing with new technologies and analytics platforms that are readily accessible to, and usable by, businesses of all sizes, shapes, and...

Categories: Business Intelligence

Tags: Business Intelligence, Systems of Intelligence

Transforming SERVICE in the Digital Age

Catching the wave of seamless engagement and connected service in manufacturing. It’s here.  This is the time I’ve been waiting for since I was responsible for the Parts and Service business segment of a major global manufacturer.  Like all of us who have managed what...

Categories: Microsoft Solutions, Manufacturing Industry Insights, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Manufacturing, Microsoft, Systems of Intelligence

Transforming SERVICE in the Digital Age

Catching the wave of seamless engagement and connected service in manufacturing. It’s here.  This is the time I’ve been waiting for since I was responsible for the Parts and Service business segment of a major global manufacturer.  Like all of us who have managed what...

Categories: Microsoft Solutions, Manufacturing Industry Insights, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Manufacturing, Microsoft, Systems of Intelligence