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Industry Leading Blog for Manufacturers

How to Optimize Your Field Service [Video]
Feb 19, 2019

How to Optimize Your Field Service [Video]

At eLogic, we take a strategic, connected approach to field service using real-time data & automated alerts, and empowering field technicians with full information and technologies that get them to first-time fix.  In this video, you’ll see how we optimize service with Azure IoT Central, Dynamics 365 for Field Service, Microsoft HoloLens, Remote Assist along with our own solutions, like Part Finder™. It all adds up to saving money and time with reduced service costs, decreased downtime, and improved customer satisfaction. 

Categories: Microsoft Solutions, eBooks + Infographics + Video

Tags: Field Service, IoT, Microsoft, D365 for Field Service, IoT Central, Microsoft HoloLens

Moving Customers Up the Curve to Drive Sales Results
Jan 18, 2019

Moving Customers Up the Curve to Drive Sales Results

Drive Sales Results with Dynamics 365 Part 2: Sales Results Workstream In my last post, we reviewed the Sales Adoption Maturity Lifecycle and how customers typically evolve from Adoption to Transformation – getting a cultural buy-in to a new system on top of improved sales...

Categories: Microsoft Solutions, eBooks + Infographics + Video

Tags: Microsoft, Adoption, Sales Adoption, Sales Results, CRM, Field Sales

Data as a Differentiator: Supply Chain Improvement [Video]
Jan 10, 2019

Data as a Differentiator: Supply Chain Improvement [Video]

Effectively managing your parts requisition and purchase order processes can be extremely complicated – but it doesn’t have to be. If done properly, enterprises can create major competitive advantages -- saving time, increasing profits and productivity, while spearheading...

Categories: Microsoft Solutions, Business Intelligence, eBooks + Infographics + Video

Tags: Manufacturing, Microsoft

Dec 07, 2018

Email Correlation in Dynamics 365

We recently discovered some very specific requirements around matching incoming emails to the correct record in Dynamics 365.  This customer had an issue with ongoing email conversations where the senders were not tracking their emails in Dynamics 365, but rather relying on the Email tracking and Smart Matching features within Dynamics 365 to handle the job for them.  Our focus during this project was to optimize performance, and saving time was a key factor.  

Categories: Microsoft Solutions

Tags: Dynamics 365 for Sales, Microsoft, Tech Tips + Tricks

Enterprise Integration Services with Azure
Sep 19, 2018

Enterprise Integration Services with Azure

Working with the Microsoft Azure cloud platform, enterprise and cloud solution architects can leverage the evolving ecosystem of IT services to define and deliver focused solutions for the manufacturing market. Enterprise integration services are a key feature of this platform, allowing the IT teams and development staff to quickly manage the massive data consumption, delivery and communication requirements across the entire manufacturing environment.

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: IoT, Manufacturing, Microsoft, Machine Learning, Azure

Field Service | Amelia Island
Aug 20, 2018

Field Service | Amelia Island

eLogic is thrilled to be sponsoring & presenting at Field Service Amelia Island 2018!  Don't miss our Toolbox talk on "Monetizing Connected Devices" & panel on "Using Connected Data + IoT to Create Advanced Services and Make Profitable Business Decisions".

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: Field Service

Transforming SERVICE in the Digital Age
Nov 10, 2016

Transforming SERVICE in the Digital Age

Catching the wave of seamless engagement and connected service in manufacturing. It’s here.  This is the time I’ve been waiting for since I was responsible for the Parts and Service business segment of a major global manufacturer.  Like all of us who have managed what...

Categories: Microsoft Solutions, Manufacturing Industry Insights, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Manufacturing, Microsoft, Systems of Intelligence

Nov 08, 2016

Finding and Implementing Connected Service (IoT) Applications in Manufacturing [customer video]

The buzz around the SERVICE organizations within our customers has been increasing steadily over the past year.  At this point it’s safe to say that at least 80% of manufacturers are beginning to have an IoT strategy.  A much smaller percentage of these have actually...

Categories: Microsoft Solutions, Manufacturing Industry Insights, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Field Service, IoT, Manufacturing, Microsoft, Systems of Intelligence

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