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Infographic: 3 Key Technology Drivers for 100 Top Manufacturing CEOs
May 11, 2015

Infographic: 3 Key Technology Drivers for 100 Top Manufacturing CEOs

In Mike’s post following the 2015 Smart Manufacturing Summit, he reflects on the Industrial Internet of Things (IIoT), CRM for Customer Engagement, and Service Lifecycle for Customer Care.  In this infographic, we reveal 3 of the most important technology drivers that...

Categories: Microsoft Solutions, eBooks + Infographics + Video

Tags: B2B, CRM for Manufacturers, Dynamics 365 for Sales, Manufacturing

The Voice of the Customer on the Industrial Internet of Things (IIoT) and CRM
May 04, 2015

The Voice of the Customer on the Industrial Internet of Things (IIoT) and CRM

From the frontlines of Smart Manufacturing Summit with 100 CEOs I just came back from the Smart Manufacturing Summit, sponsored by the Chief Executive Network, in Indianapolis. This two-day annual conference was attended by the business executive leaders from 100 mid-sized manufacturers....

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: CRM for Manufacturers, Dynamics 365 for Sales, Manufacturing, Microsoft

Feb 02, 2015

CRM in Manufacturing – From the Frontlines of AHR Expo 2015

It’s still the early days and most companies have not realized the true potential of CRM for Manufacturers. A couple of co-workers and I just came back from the AHR Show in Chicago with some fresh realizations. The Headline? Despite growing market penetration, the true value of...

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: CRM for Manufacturers, Manufacturing, Simplify

Aug 25, 2014

If Everybody Simplifies, How Come it’s Still So Complex?

The Reality Behind Most of the New ‘Simplifications’ for Commerce. Our CTO, Lawrence Matusek, is a true master of simplification.  Check out his following within the SAP community of complex manufacturing and you’ll see why.  Anyhow, a few weeks ago he did a post...

Categories: Microsoft Solutions, SAP Solutions, Manufacturing Industry Insights

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Aug 06, 2014

The Value of Clear Targets for Simplification of B2B Commerce

Part 5 of the 5 part series on Simplification of B2B Commerce. Claude Harmon raised his sons to become great golf professionals.  I had the good fortune to take lessons from one of them, Craig Harmon, at Oak Hill CC in Rochester.  Now, to be clear… I am not an Oak Hill member...

Categories: Manufacturing Industry Insights

Tags: B2B, Simplify

Jul 23, 2014

Got B2B Complexity? Try LEAN & Simple.

"You may hate gravity, but gravity doesn't care."  Clayton Christensen   Part 4 of the 5 part series on Simplification of B2B Commerce So, back to rock-climbing… sometimes during a climb that was turning out to be particularly hard/tricky one of us would...

Categories: Manufacturing Industry Insights

Tags: B2B, Simplify

Jul 11, 2014

The 3 Pillars of B2B Commerce Simplification

Keeping them in balance is the key to winning   Part 3 of the 5 part series on Simplification of B2B Commerce That’s Chrissie Wellington… the best female triathlete ever… four time Kona world champion…winner of EVERY Ironman event she has...

Categories: Manufacturing Industry Insights

Tags: B2B, Simplify

Jul 07, 2014

Top 5 Things Oversimplifiers Say

Part 2 of the 5 part series on Simplification of B2B Commerce The new mandate is (Warning: Buzzword Alert!) ‘SIMPLIFY’. As a CIO in complex businesses and now as CEO of a company driving B2B commerce simplification, I’ve gotten up close and personal with complexity. I mean,...

Categories: Manufacturing Industry Insights

Tags: B2B, Simplify

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