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From the Frontlines of Field Service Connect 2016
Nov 17, 2016

From the Frontlines of Field Service Connect 2016

The Voice of the Customer on Status and Plans to Capitalize on The Connected Service Economy I’m traveling back from the 2016 Field Service Connect Conference in Austin, TX.  While it’s still fresh from the frontlines, I wanted to share some summary observations and insights...

Categories: Microsoft Solutions, Manufacturing Industry Insights, News + Events, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Knowledge Deployment, Microsoft

Microsoft and eLogic Co-Sponsor and Keynote Field Service Connect 2016: Intelligent, Connected Service
Nov 16, 2016

Microsoft and eLogic Co-Sponsor and Keynote Field Service Connect 2016: Intelligent, Connected Service

Executives from Microsoft and eLogic attended the second annual Field Service Connect conference in Austin, TX on November 14-16, 2016 as key event sponsors to network with senior service executives from 75 companies on Connected Field Service.  Field Service Connect is an interactive...

Categories: Microsoft Solutions, News + Events, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Collaboration, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Integration, Manufacturing, Microsoft

Digital Transformation with Microsoft Dynamics 365: First Look
Nov 02, 2016

Digital Transformation with Microsoft Dynamics 365: First Look

It's here!  Microsoft Dynamics 365 is here to help you evolve your business on your terms.  There is so much buzz about how Dynamics 365 Business Apps can help you drive productivity, collaboration, and intelligent insights in your business....watch this 2 minute video that...

Categories: Microsoft Solutions, Manufacturing Industry Insights, News + Events, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Collaboration, Connected Field Service, Customer Engagement, Field Service, Integration, Knowledge Deployment, Manufacturing, Microsoft, Systems of Intelligence

eLogic Takes Top Partner Award for the U.S. at Microsoft WPC 2016
Jul 20, 2016

eLogic Takes Top Partner Award for the U.S. at Microsoft WPC 2016

eLogic named The 2016 Worldwide Microsoft Dynamics Partner of the Year for the U.S. for their demonstrated excellence in enabling manufacturers to perform and engage better with their customers, dedication to delivering business solutions for manufacturers based on the latest...

Categories: Microsoft Solutions, News + Events

Tags: CRM for Manufacturers, Dynamics 365 for Sales, Microsoft

Top Challenges Facing Manufacturers in the Age of the Customer: MBTmag.com Interviews eLogic
Jun 01, 2016

Top Challenges Facing Manufacturers in the Age of the Customer: MBTmag.com Interviews eLogic

[This interview was recently featured on MBT.com.  See the full article here.] MBT: How has customer engagement in manufacturing changed over the past 5 years? Mike Shields: Shifts in B2C practices over the past decade have spurred big changes, as customer engagement becomes a...

Categories: Manufacturing Industry Insights, News + Events

Tags: Age of the Customer, Collaboration, Customer Engagement, Integration, Knowledge Deployment, Manufacturing, Social Listening

SAPPHIRE 2016 Reflection: Digital Transformation
May 30, 2016

SAPPHIRE 2016 Reflection: Digital Transformation

“Digital Transformation” was the primary theme of the 2016 SAPPHIRE NOW + ASUG Annual Conference, with SAP reinforcing the slogan “Run Live, Run Simple.”  After attending the conference a few weeks ago, I would like to share my insights from the event.  While...

Categories: SAP Solutions, Manufacturing Industry Insights, News + Events

Tags: SAP

eLogic Accelerates Microsoft Dynamics CRM and SAP ERP Integration with Scribe Software
Mar 23, 2016

eLogic Accelerates Microsoft Dynamics CRM and SAP ERP Integration with Scribe Software

With eLogic's Scribe Insight-based vertical integration accelerator, the firm can spend less time hand coding commonly-requested integrations, and more time mapping out custom data models to win new business and grow existing accounts.  The product enhances the ability of manufacturers...

Categories: Microsoft Solutions, SAP Solutions, News + Events

Tags: Integration, Manufacturing, Microsoft, SAP

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