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Dec 19, 2013

The Top Five Mistakes that can kill any CRM Project

Implementing CRM in your business isn’t as simple as buying a piece of software off the shelf - CRM implementations are complex projects, full of pitfalls that the uninitiated may not have planned (or budgeted!) for. Customer Relationship Management (CRM) software is a powerful tool...

Categories: Microsoft Solutions, Manufacturing Industry Insights

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Jul 10, 2013

Knowledge Based Commercial Excellence - Configuration - a Game Changer

The idea for this topic came from a number of conversations I’ve had with thought leaders in the configuration space over the past few years. In the course of these discussions it became clear that they believed that this space could become more relevant by becoming a forum for both...

Categories: Manufacturing Industry Insights

Tags: CTO, Differentiate, DTO, ETO, MTS

Jul 02, 2013

Will You Differentiate?

Many companies with complex products have attempted to standardize in order to streamline the supply chain. But most of these attempts have failed to fully deliver and many are outright failures. Customers want the best value that meets their needs. And since price is related to perceived value,...

Categories: Manufacturing Industry Insights

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Jun 20, 2013

Knowledge Based Commercial Excellence - What's Holding You Back

So what’s been holding companies back when it comes to EXCELLING at differentiation? In summary, it’s been a combination of factors. First and foremost, historically, the cost of differentiation has been high in terms of productivity, cycle time and quality. It has taken...

Categories: Manufacturing Industry Insights

Tags: CTO, Differentiate, DTO, ETO, MTS

Jun 05, 2013

Moving from "sell what you make" to "make what you sell"

Moving from SELL WHAT YOU MAKE to MAKE WHAT YOU SELL (where the customer drives the solution at the quote and order level)– what are the drivers for differentiation in this segment? There are several: Industry Standards – many product designs can meet the performance...

Categories: Manufacturing Industry Insights

Tags: CTO, Differentiate, DTO, ETO, MTS

May 03, 2013

Knowledge Based Commercial Excellence - Change the Game

Full leverage of configuration technology is the KEY to success for many companies in today’s ultra specialized markets. This is a trend that will continue, so mastering the best practices and developing the game-changer solutions is worth every bit of your attention. The major...

Categories: Manufacturing Industry Insights

Tags: CTO, Differentiate, DTO, ETO, MTS

Apr 17, 2013

Knowledge Based Commercial Excellence (KBCE)

This is an exciting time in our industry… those of us who have specialized in dynamic structures, and complex or mixed mode business solutions are finding a world of increasing demand and new challenges like never before. When I was considering the topics for this series, it was all about...

Categories: Manufacturing Industry Insights

Tags: CTO, Differentiate, DTO, ETO, MTS

Apr 03, 2013

How CRM Can Provide Companies an Unfair Advantage

Connor Marsden, U.S. Director for Microsoft Dynamics CRM, discusses some interesting topics surrounding CRM in this recent podcast from the Cincom Expert Access series. You can check out the full length recording on Cincom’s recent blog post here. I've listed out just a few of the...

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: Microsoft

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