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Transforming SERVICE in the Digital Age
Nov 10, 2016

Transforming SERVICE in the Digital Age

Catching the wave of seamless engagement and connected service in manufacturing. It’s here.  This is the time I’ve been waiting for since I was responsible for the Parts and Service business segment of a major global manufacturer.  Like all of us who have managed what...

Categories: Microsoft Solutions, Manufacturing Industry Insights, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Manufacturing, Microsoft, Systems of Intelligence

Nov 08, 2016

Finding and Implementing Connected Service (IoT) Applications in Manufacturing [customer video]

The buzz around the SERVICE organizations within our customers has been increasing steadily over the past year.  At this point it’s safe to say that at least 80% of manufacturers are beginning to have an IoT strategy.  A much smaller percentage of these have actually...

Categories: Microsoft Solutions, Manufacturing Industry Insights, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Field Service, IoT, Manufacturing, Microsoft, Systems of Intelligence

Digital Transformation with Microsoft Dynamics 365: First Look
Nov 02, 2016

Digital Transformation with Microsoft Dynamics 365: First Look

It's here!  Microsoft Dynamics 365 is here to help you evolve your business on your terms.  There is so much buzz about how Dynamics 365 Business Apps can help you drive productivity, collaboration, and intelligent insights in your business....watch this 2 minute video that...

Categories: Microsoft Solutions, Manufacturing Industry Insights, News + Events, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Collaboration, Connected Field Service, Customer Engagement, Field Service, Integration, Knowledge Deployment, Manufacturing, Microsoft, Systems of Intelligence

5 KPIs to Drive CRM User Adoption & Success
Aug 05, 2016
Scott Stamper

5 KPIs to Drive CRM User Adoption & Success

Congratulations! You have this bright and shiny new CRM system. You spent lots of time working on design. You have customized the system to make it a fantastic reflection of the manufacturing industry’s best practices for sales and marketing. You worked with a Dynamics Partner who lives,...

Categories: Microsoft Solutions, Business Intelligence

Tags: Business Intelligence, CRM for Manufacturers, Dynamics 365 for Sales, Microsoft

eLogic Takes Top Partner Award for the U.S. at Microsoft WPC 2016
Jul 20, 2016

eLogic Takes Top Partner Award for the U.S. at Microsoft WPC 2016

eLogic named The 2016 Worldwide Microsoft Dynamics Partner of the Year for the U.S. for their demonstrated excellence in enabling manufacturers to perform and engage better with their customers, dedication to delivering business solutions for manufacturers based on the latest...

Categories: Microsoft Solutions, News + Events

Tags: CRM for Manufacturers, Dynamics 365 for Sales, Microsoft

Reflection on Data Insights Summit March 2016
May 16, 2016
Scott Stamper

Reflection on Data Insights Summit March 2016

The first (hopefully of many) Data Insights Summit took place in March of 2016 in Bellevue, Washington. It was 2 days of exploring all that Power BI and related technologies have to offer. There is a whole collection of videos from the conference, so head over to the Power BI You Tube channel to...

Categories: Microsoft Solutions, Business Intelligence

Tags: Business Intelligence, Microsoft

eLogic Accelerates Microsoft Dynamics CRM and SAP ERP Integration with Scribe Software
Mar 23, 2016

eLogic Accelerates Microsoft Dynamics CRM and SAP ERP Integration with Scribe Software

With eLogic's Scribe Insight-based vertical integration accelerator, the firm can spend less time hand coding commonly-requested integrations, and more time mapping out custom data models to win new business and grow existing accounts.  The product enhances the ability of manufacturers...

Categories: Microsoft Solutions, SAP Solutions, News + Events

Tags: Integration, Manufacturing, Microsoft, SAP

Introduction to Microsoft Dynamics CRM 2016
Sep 15, 2015

Introduction to Microsoft Dynamics CRM 2016

Microsoft recently announced the upcoming release of its "customer engagement solution", the combination of Microsoft Dynamics CRM, Microsoft Dynamics Marketing, and Microsoft Social Engagement (along with some dashboards in Power BI). Check out the details in the Microsoft...

Categories: Microsoft Solutions, News + Events

Tags: Dynamics 365 for Sales, Dynamics Marketing, Microsoft, Microsoft Social Listening

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