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Are You Listening?  What You Need to Know about Microsoft Social Listening.
Jun 27, 2014

Are You Listening? What You Need to Know about Microsoft Social Listening.

We work with a number of large B2B companies on CRM and eCommerce initiatives. Many companies in this space are unsure about engaging in social listening. How to engage? What are our goals? What is the ROI? All good questions for developing your social strategy, but one thing is for certain -...

Categories: Microsoft Solutions

Tags: Microsoft, Social Listening, Social Media

Jun 26, 2014

Dynamics CRM Tech Tip – Suppressing CRM Application Error Messages

“Microsoft Dynamics CRM has encountered an error.” Most Microsoft Dynamics CRM administrators are painfully familiar with this error text. It’s basically a catch-all that appears to users when the web application encounters any sort of issue, and asks them for permission to...

Categories: Microsoft Solutions

Tags: Dynamics 365 for Sales, Microsoft

Jun 19, 2014

Microsoft Dynamics CRM Spring Wave – Five Things You Should Know

Spring Wave (SP1) for Dynamics CRM has been out for a couple weeks now, and brings with it a breadth of improvements and fixes for CRM 2013 dynamics customers, both online and on premise. While you can read about the entirety of what’s included, as well as download the release here,...

Categories: Microsoft Solutions

Tags: Dynamics 365 for Sales, Microsoft

Jun 13, 2014

So Just What IS a CRM Platform and Why Does It Matter to YOU?

First of all, YES it matters to you if your organization: Has already implemented enterprise platforms for ERP and Office functions; Needs to move into the next generation of B2B Commerce – Digital Demand Creation; Considers end-to-end productivity, cycle time, and margin...

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: CRM for Manufacturers, Demand Creation

Microsoft Dynamics Marketing Has Been Released! Here’s What You Need to Know.
Jun 12, 2014

Microsoft Dynamics Marketing Has Been Released! Here’s What You Need to Know.

Earlier this week Microsoft released their long-awaited marketing solution to an eager community of users that are quickly figuring out the best way to integrate this new functionality into their existing Dynamics landscape. While there is huge potential in the new Dynamics Marketing tool,...

Categories: Microsoft Solutions, News + Events

Tags: Demand Creation, Dynamics 365 for Sales, Microsoft

Driving the Future of B2B Commerce – CRM Platforms Change the Game
Jun 04, 2014

Driving the Future of B2B Commerce – CRM Platforms Change the Game

It’s true.  The early days of CRM as Sales Force Automation tools are long gone.  In their place have emerged full-function “Demand Creation Platforms” that completely change the game of Marketing and Selling as we once knew it.  Demand Creation is showing up...

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: B2B, Microsoft

Apr 01, 2014

Integrating SOAPUI with Dynamics CRM On-Premises

It seems like there is a wealth of knowledge on how to connect with, and update Dynamics CRM using the CRM SDK, but much less so when trying to perform the same actions via SOAP / SOAP Client. This blog entry will take you through the steps to do just that with a well-known open source tool...

Categories: Microsoft Solutions, News + Events

Tags: Microsoft, Tech Tips + Tricks

Mar 24, 2014

Dynamics CRM Tech Tip - Modifying Quick Find Search Properties

While Microsoft Dynamics CRM features a powerful Advanced Find tool, we often find our customers using the simpler, easier to get to “Quick Find” bar located at the top right of record views. This search function provides quick access to records and is contextual to the...

Categories: Microsoft Solutions

Tags: Microsoft, Tech Tips + Tricks

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