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Field Service

Plan, Execute, Manage & Maximize Your Service Activities.

Empower your tech support and field support teams to respond quickly and proactively to every customer need. Link your repair and upgrade capabilities directly into customer care and preventive/predictive maintenance services.  

With a full range of service-specific functionality, the eLogic field service solution provides modern, mobile tools to manage all your key service operations -- work orders, dispatch and scheduling, agreements and renewals, RMAs, equipment repair and product support.

 

How it helps:

  • Reduce planning and scheduling time and costs
  • Increase field technician productivity and quality
  • Reduce route time and vehicle costs
  • Provide more accurate work order management and analytics
  • Integrate to your ERP for financial billing and reporting

What’s included:

  • Dynamics 365 for Field Service -- the market’s leading software helps you deliver a seamless end-to-end service experience  
  • ERP Integration -- connect your field service data to the functions that drive your business
  • Expert consulting to fine-tune every detail and implement Field Service best practices

CONTACT US

(585) 506-4600  |  (844) 506-4600