Customer 360°
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Field Service

Dynamics 365 | Field Service

Link repairs into customer care & preventative/predictive maintenance services; Automate Tech Support + Field Support
  • Asset Management
  • Work Order Management
  • Scheduling & Dispatching
  • Technician Mobility

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IoT & Predictive Analytics

Azure, IoT Suite, AML, BI, Analytics

A Complete platform for 360° views into equipment sensors, smart analytics & proactive triggers for Service. 
  • Equipment Lifecycle Management
  • Remote Monitoring
  • Machine Learning
  • Predictive Maintenance 

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Actionable Insights

Drive actionable insights with smart analytics.  Empower your enterprise with insights, data stories, dashboards, & analytics by unleashing the full power of your data.

It’s amazing but true.  Most companies still tell us that they have more data than they can handle, but still can’t use it to drive quick, accurate actions to improve results.  We have a full-range of templates, dashboards, and views to get you started – and that’s where you can take over to reach your highest performance.  Business Analytics + Business Intelligence for the entire organization.  


Leverage core platforms and connect high value-add applications to empower your enterprise, economically and efficiently.  Get a SEAMLESS experience.

With all of the technologies coming at you these days, does it feel like it’s impossible to keep them harmonized?  It’s not.  With the right expertise to leverage your core enterprise platforms and master data – we can simplify and connect the key enabling technologies that you need.  Our Microsoft and SAP Center of Excellence bring ‘pre-built’ connections for the most common needs.

  • SAP to Microsoft Dynamics 365 
  • Interactive Integration
  • Transactional Integration
  • Data Synchronization
  • Bulk Data Replication

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Digital Transformation Strategy

Get ready for Digital Transformation with eLogic's Strategy & Roadmap Playbook © , trusted by more than 100 manufacturers to lead their Digital Transformation through best practices in Customer Engagement. Our proprietary best practices put our customers on the right path to competitive advantage – quickly and efficiently. Only eLogic offers these industry-specific benchmarks, fact-based prioritization of opportunities, and a value-based ROI Roadmap to Results. We bring you the industry depth, objectivity, and proven approach that others can't.

  • Key Market & Customer Strategic Drivers 
  • Best Practices GAP Analysis 
  • Your Needs & Priorities 
  • Alternatives Value Analysis, ROI 
  • Implementation Roadmap 
  • Action Plan

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Customer 360°

Dynamics 365 | Sales & Customer Excellence

Total customer service & support, with a 360° view into all customer interactions.
  • Case Management
  • Technical & Sales Support
  • Knowledge Base
  • Self-Service 

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- Office Locations -

(585) 506-4600  |  (844) 506-4600