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eLogic + Microsoft

Dynamics 365 | Service | Azure | IoT | Machine Learning | Analytics

2016 Microsoft Dynamics Partner of the Year, U.S. | Gold Microsoft Partner | 2015 Manufacturing Partner of the Year
Service
Sales
Marketing
On-Prem to Online
Editable Quote Grid™
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Service

Engage your customers in today's Service Economy

In the Age of the Customer, Manufacturers need high-powered life cycle services capabilities to maximize customer engagement, satisfaction and retention.  We know SERVICE and it’s a core competency that our customers value highly.  With a full range of integrated life cycle process, knowledge, and technologies, we’ll make sure you have the complete solution to maximize your performance in every stage of the customer life cycle. 

High performance SERVICE MANAGEMENT requires a comprehensive view of your business.  With the industry’s most complete set of modular service management solutions, we offer the expertise and tools to get it right across the board.

Click here to see how eLogic can improve your service offering

Sales



Sales isn't ALL about SELLING your products

SALES to a Manufacturer is Partner Engagement, Channel Management, Portal Administration, Account Relationships, Product Search – Sizing – Selection, Quoting, Ordering, and Reporting.  You sell some SKU-based products, and you work to assemble, design, configure, and engineer highly differentiated products for your customers. 

In the Age of the Customer, buyers are educated, experience-centric, global, multi-channel, and proactive.  We deliver the tools and solutions you need to help you engage with prospects, partners, customers, colleagues, anywhere and all the time so that you can meet your quota, develop opportunities, manage relationships, and deliver the right product to your customers.

Find out now what your sales team is missing!

Marketing

Leverage insights from a 360 degree view of your Customers

Marketing is about Automation & Lead Nurturing, Resource Management & Campaign Planning, Content Management, Social Engagement, and BI, Analytics, & Dashboards.  You have a team of marketers to manage, a budget to stay within, leads to educate, content to produce & launch, customers to listen to, and results & reports to deliver. 

You have to be in front of the market with thought leading ideas, smart offers, and the right products, so we provide you with solutions and tools to help you go to market efficiently, quickly, and accurately to your customers.

Read the blog >> Marketing Challenges for MFG in the Age of the Customer : Sales Alignment

On-Demand WEBINAR: Service is not an aftermarket; it is THE market.
Defining the Impact of Connected Field Service and IoT for Manufacturers to Help Realize your Digital Transformation.

Whitepaper: How to drive MFG with the Power of CRM
Produced by Manufacturing.net & Manufacturing Business Technology

eBook: Manufacturing in the Age of the Customer
Transforming from Product-Centric to Customer-Obsessed, Customer Service to Customer Care, and Selling to Omni-channel & eCommerce

Upgrade to Microsoft Dynamics 365

Are you using on-premise CRM?

Move to the cloud & get more functionality, better user experiences, increased flexibility with OpEx, and higher ROI. 

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Editable Quote Grid

The Editable Quote Grid™ adds a robust functional layer to quote records directly in Dynamics 365.  The Editable Quote Grid™ equips you with 9 unique discounting capabilities at the product, package, & quote level, and by dollar value, percent (%), or quote-level override. 

SHOW ME THE APP

LogoEditableQuoteGrid

I can't recommend eLogic highly enough. With their help, we customized, launched, and trained on the Dynamics 365 product in just three months. Implementation was on-time and under our budget. Dynamics 365 for Sales has become the central tool for selling, and we were able to reinvest efficiency savings back into product development and the sales force. Since launching Dynamics 365 for Sales, our backlog has grown by 12%. Continued system maintenance and support has been superb.

Director, Sales & BD
Communications Equipment Company

- Office Locations -

(585) 506-4600  |  (844) 506-4600