Sandvik Coromant Delivers Remarkable Field Service
Watch this 2 minute video that Satya Nadella kicks off, to see how Microsoft is helping you engage your customers, empower your employees, optimize operations, & transform your products.
If you can’t know whether or not key pieces of your CRM system are actually being used as expected, then how do you plan to reap the full benefits of your investment? Experience has shown us that one of the primary predictors of success in implementing a CRM system is USER ADOPTION.
eLogic named The 2016 Worldwide Microsoft Dynamics Partner of the Year for the U.S. for their excellence in enabling manufacturers to perform + engage better with their customers, dedication to delivering business solutions on the latest technologies, staggeringly impressive customer satisfaction ratings, and sustained 60% multi-year over year growth. [Press Release]
MBT: How has customer engagement in manufacturing changed over the past five years? Mike Shields: Like B2C, B2B manufacturers see their product-centric ‘go-to-market’ being replaced by a far richer customer engagement model...