All Posts

April 8th, 2016
Mike Shields
CEO & Industry Strategist
Best Practices Enablement for Manufacturers

These best practices ensure the right response to the types of types of demand I cover in my last post.  They support a range of self-service and assisted-service capabilities that enable your ‘customers’ to find, evaluate and even select, quote, order, and follow your pr...

Categories: Manufacturing Industry Insights
March 23rd, 2016
eLogic Accelerates Microsoft Dynamics CRM and SAP ERP Integration with Scribe Software

Vertical Accelerator Allows Manufacturers to Quickly Overcome the Most Common Integration Challenges.

Categories: SAP Solutions, News + Events, Microsoft Solutions
March 18th, 2016
Mike Shields
CEO & Industry Strategist
Mixed Mode Demand: Solutions for Differentiation

This post takes you step by step into the world of solutions for differentiation. It links the Age of the Customer needs to a very specific set of practices, tools, and techniques that will put you at the top of your industry when it comes to differentiation.

Categories: Manufacturing Industry Insights
March 15th, 2016
Mike Shields
CEO & Industry Strategist
Differentiate or Die?

How knowledge-based technologies have become essential for Manufacturers to thrive in the Age of the Customer. Commoditization is a killer...

Categories: Manufacturing Industry Insights
February 27th, 2016
Mike Shields
CEO & Industry Strategist
Making It in the Age of the Customer – For Manufacturers Only

How can you transform your manufacturing business with accessible solutions? This series takes the generalities of ‘the need to be customer-centric’ and ‘the age of the customer’ and puts them into 5 practical and actionable dimensions for a very specific set of industries.

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video