These best practices ensure the right response to the types of types of demand I cover in my last post. They support a range of self-service and assisted-service capabilities that enable your ‘customers’ to find, evaluate and even select, quote, order, and follow your pr...
Vertical Accelerator Allows Manufacturers to Quickly Overcome the Most Common Integration Challenges.
This post takes you step by step into the world of solutions for differentiation. It links the Age of the Customer needs to a very specific set of practices, tools, and techniques that will put you at the top of your industry when it comes to differentiation.
How can you transform your manufacturing business with accessible solutions? This series takes the generalities of ‘the need to be customer-centric’ and ‘the age of the customer’ and puts them into 5 practical and actionable dimensions for a very specific set of industries.