Manufacturing Tagged Posts

May 14th, 2017
Webinar: Defining the Impact of Connected Field Service and IoT for Manufacturers to Help Realize your Digital Transformation

Service is not an aftermarket; it is THE market.  Manufacturers have historically competed on product innovation + operational excellence to establish their leadership position in the market, through tight margins + lean operations.  Today, you must different...

Categories: News + Events
April 2nd, 2017
From one Manufacturing CxO to another...Listen to, and Learn from, other Industry Leaders.

[Video] Steve Hanna & Mike Shields on why they believe in the value of peer-to-peer conversations around critical topics like IoT, Security, and Digital Transformation.

Categories: Manufacturing Industry Insights
February 24th, 2017
Mike Shields
CEO & Industry Strategist
What 7 leading Global Manufacturing Executives are saying about their strategies for Service and IIoT

I recently polled global manufacturing executives on how developed their strategies are for Connected Service and IIoT…and every one of them is investing in ways to engage all customers and partners from original equipment sale through upgrade, service, maintenance, and retirement.

Categories: eBooks + Infographics + Video
November 30th, 2016
Microsoft selects eLogic to host Manufacturing of the Future event at Microsoft Technology Centers

eLogic + Microsoft are hosting a Manufacturing of the Future event to connect Manufacturing executives with the industry leaders & technologies that are transforming the future of customer engagement and actionable intelligence for manufacturers. It is an experiential event with the next-gen technologies driving competitive advantage in Manufacturing. eLogic will show three manufacturing-specific vignettes on BI/Analytics, Intelligent Selling, and Service (Customer, Field, Connected/IoT), and facilitate hands-on sessions with HoloLens, Cortana Analytics, and Azure.

Categories: News + Events, Microsoft Solutions
November 16th, 2016
Microsoft and eLogic Co-Sponsor and Keynote Field Service Connect 2016: Intelligent, Connected Service

Executives from Microsoft and eLogic attended the second annual Field Service Connect conference in Austin, TX on November 14-16, 2016 as key event sponsors to network with senior service executives from 75 companies on Connected Field Service. Field Service Connect is an interactive forward-thinking forum dedicated to topics surrounding the IoT, data analytics, future states of field service, market trends, and the talent crunch.

Categories: Business Intelligence, News + Events, Microsoft Solutions
November 10th, 2016
Mike Shields
CEO & Industry Strategist
Transforming SERVICE in the Digital Age

It’s here. This is the time I’ve been waiting for since I was responsible for the Parts and Service business segment of a major global manufacturer. Like all of us who have managed what was once referred to as “The Aftermarket”, I found it sort of maddening that we devoted so little investment and attention to becoming excellent at keeping our customers’ expensive equipment serviceable and under our care as the original equipment manufacturer.

Categories: Business Intelligence, Microsoft Solutions, Manufacturing Industry Insights
November 8th, 2016
Julie Marletta
Practice Lead, Service
November 2nd, 2016
Digital Transformation with Microsoft Dynamics 365: First Look

Watch this 2 minute video that Satya Nadella kicks off, to see how Microsoft is helping you engage your customers, empower your employees, optimize operations, & transform your products.

Categories: Business Intelligence, News + Events, Microsoft Solutions, Manufacturing Industry Insights
June 1st, 2016
Top Challenges Facing Manufacturers in the Age of the Customer: Interviews eLogic's CEO

MBT: How has customer engagement in manufacturing changed over the past five years? Mike Shields: Like B2C, B2B manufacturers see their product-centric ‘go-to-market’ being replaced by a far richer customer engagement model...

Categories: News + Events, Manufacturing Industry Insights
May 31st, 2016
March 23rd, 2016
eLogic Accelerates Microsoft Dynamics CRM and SAP ERP Integration with Scribe Software

Vertical Accelerator Allows Manufacturers to Quickly Overcome the Most Common Integration Challenges.

Categories: SAP Solutions, News + Events, Microsoft Solutions
March 15th, 2016
Mike Shields
CEO & Industry Strategist
Differentiate or Die?

How knowledge-based technologies have become essential for Manufacturers to thrive in the Age of the Customer. Commoditization is a killer...

Categories: Manufacturing Industry Insights
February 27th, 2016
Mike Shields
CEO & Industry Strategist
Making It in the Age of the Customer – For Manufacturers Only

How can you transform your manufacturing business with accessible solutions? This series takes the generalities of ‘the need to be customer-centric’ and ‘the age of the customer’ and puts them into 5 practical and actionable dimensions for a very specific set of industries.

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video
July 10th, 2015
Microsoft highlights eLogic’s industry-leading customer solution for global manufacturer, Kennametal

At Microsoft's Worldwide Partner Conference (WPC), eLogic showcases industry solution implemented for manufacturer Kennametal that reinvents productivity and business processes.

Categories: News + Events, Microsoft Solutions
May 11th, 2015
Infographic: 3 Key Technology Drivers for 100 Top Manufacturing CEOs

In Mike’s post following the 2015 Smart Manufacturing Summit, he reflects on the Industrial Internet of Things (IIoT), CRM for Customer Engagement, and Service Lifecycle for Customer Care.  In this infographic, we reveal 3 of the most important techno...

Categories: Microsoft Solutions, eBooks + Infographics + Video
May 4th, 2015
Mike Shields
CEO & Industry Strategist
The Voice of the Customer on the Industrial Internet of Things (IIoT) and CRM

From the frontlines of Smart Manufacturing Summit with 100 CEOs I just came back from the Smart Manufacturing Summit, sponsored by the Chief Executive Network, in Indianapolis. This two-day annual conference was attended by the business executive leaders from 100 ...

Categories: Microsoft Solutions, Manufacturing Industry Insights
February 4th, 2015
eLogic has a new website!

We Simplify B2B Commerce for Manufacturers with Microsoft, SynApps™, SAP.  Website Renovation Complete We eLogicians are thrilled to announce the release of our new website! Not only did we redesign it aesthetically for a fresh, sharp look and feel, but we put tons of t...

Categories: SAP Solutions, News + Events, Microsoft Solutions
February 2nd, 2015
Mike Shields
CEO & Industry Strategist
CRM in Manufacturing – From the Frontlines of AHR Expo 2015

It’s still the early days and most companies have not realized the true potential of CRM for Manufacturers. A couple of co-workers and I just came back from the AHR Show in Chicago with some fresh realizations. The Headline? Despite growing market penetration, th...

Categories: Microsoft Solutions, Manufacturing Industry Insights
January 20th, 2015
Ryan Telesca
Manager, Microsoft Delivery Services
Microsoft Dynamics CRM 2015 - What Should We Expect this year?

With the “ink” barely dry on the release of CRM 2015 in the fourth quarter of 2014, and with many CRM Online customers still waiting for their scheduled update sometime in Q1, it might seem like it’s too early to start looking forward to some of the changes coming in cale...

Categories: Microsoft Solutions
August 1st, 2013
A comprehensive sales enhancement process vs simply buying software

Are you seeking a well-planned, comprehensive sales enhancement process or simply buying software to solve basic problems you are  experiencing today? Simply buying software can be a trap! Let's face it, someone selling software is bound by the limitations of ...

Categories: Microsoft Solutions
March 28th, 2013
SAP Engineered-to-Order ERP

When a $400m manufacturer of large engineered power transformers chose SAP ERP as their solution to integrate three business units, their original SAP integrator failed to support critical ETO business processes.  We were contracted to assess their requirements and eventu...

Categories: SAP Solutions