Microsoft Tagged Posts

November 30th, 2016
Microsoft selects eLogic to host Manufacturing of the Future event at Microsoft Technology Centers

eLogic + Microsoft are hosting a Manufacturing of the Future event to connect Manufacturing executives with the industry leaders & technologies that are transforming the future of customer engagement and actionable intelligence for manufacturers. It is an experiential event with the next-gen technologies driving competitive advantage in Manufacturing. eLogic will show three manufacturing-specific vignettes on BI/Analytics, Intelligent Selling, and Service (Customer, Field, Connected/IoT), and facilitate hands-on sessions with HoloLens, Cortana Analytics, and Azure.

Categories: News + Events, Microsoft Solutions
November 17th, 2016
Mike Shields
CEO & Industry Strategist
From the Frontlines of Field Service Connect 2016

The Voice of the Customer on Status and Plans to Capitalize on The Connected Service Economy. Most manufacturing companies can benefit from a fresh look at how advanced, available, and affordable the new Microsoft Dynamics 365 and Azure IoT offerings have become. It is a lot easier than many companies realize to get started with proof-points and pilots to help build momentum for a change and prove the economics.

Categories: Business Intelligence, News + Events, Microsoft Solutions, Manufacturing Industry Insights
November 16th, 2016
Microsoft and eLogic Co-Sponsor and Keynote Field Service Connect 2016: Intelligent, Connected Service

Executives from Microsoft and eLogic attended the second annual Field Service Connect conference in Austin, TX on November 14-16, 2016 as key event sponsors to network with senior service executives from 75 companies on Connected Field Service. Field Service Connect is an interactive forward-thinking forum dedicated to topics surrounding the IoT, data analytics, future states of field service, market trends, and the talent crunch.

Categories: Business Intelligence, News + Events, Microsoft Solutions
November 10th, 2016
Mike Shields
CEO & Industry Strategist
Transforming SERVICE in the Digital Age

It’s here. This is the time I’ve been waiting for since I was responsible for the Parts and Service business segment of a major global manufacturer. Like all of us who have managed what was once referred to as “The Aftermarket”, I found it sort of maddening that we devoted so little investment and attention to becoming excellent at keeping our customers’ expensive equipment serviceable and under our care as the original equipment manufacturer.

Categories: Business Intelligence, Microsoft Solutions, Manufacturing Industry Insights
November 8th, 2016
Julie Marletta
Practice Lead, Service
November 2nd, 2016
Digital Transformation with Microsoft Dynamics 365: First Look

Watch this 2 minute video that Satya Nadella kicks off, to see how Microsoft is helping you engage your customers, empower your employees, optimize operations, & transform your products.

Categories: Business Intelligence, News + Events, Microsoft Solutions, Manufacturing Industry Insights
August 5th, 2016
Scott Stamper
Industry Solution Architect, Microsoft
5 KPIs to Drive CRM User Adoption & Success

If you can’t know whether or not key pieces of your CRM system are actually being used as expected, then how do you plan to reap the full benefits of your investment? Experience has shown us that one of the primary predictors of success in implementing a CRM system is USER ADOPTION.

Categories: Business Intelligence, Microsoft Solutions
July 20th, 2016
eLogic Takes Top Partner Award for the U.S. at Microsoft WPC 2016

eLogic named The 2016 Worldwide Microsoft Dynamics Partner of the Year for the U.S. for their excellence in enabling manufacturers to perform + engage better with their customers, dedication to delivering business solutions on the latest technologies, staggeringly impressive customer satisfaction ratings, and sustained 60% multi-year over year growth. [Press Release]

Categories: News + Events, Microsoft Solutions
May 16th, 2016
Scott Stamper
Industry Solution Architect, Microsoft
Reflection on Data Insights Summit March 2016

Power BI Updates! Microsoft is moving forward on industry specific solutions for Power BI; Excel now has a plugin that connects to Azure Machine Learning for sentiment analysis; Adoption, Pipeline, & key Manufacturing Business Intelligence dashboards...

Categories: Business Intelligence, Microsoft Solutions
March 23rd, 2016
eLogic Accelerates Microsoft Dynamics CRM and SAP ERP Integration with Scribe Software

Vertical Accelerator Allows Manufacturers to Quickly Overcome the Most Common Integration Challenges.

Categories: SAP Solutions, News + Events, Microsoft Solutions
September 15th, 2015
Michael Cross
Senior Consultant
Introduction to Microsoft Dynamics CRM 2016

Microsoft recently announced the upcoming release of its "customer engagement solution", the combination of Microsoft Dynamics CRM, Microsoft Dynamics Marketing, and Microsoft Social Engagement (along with some dashboards in Power BI). Check out the details...

Categories: News + Events, Microsoft Solutions
August 28th, 2015
eLogic Named Microsoft Dynamics CRM US Manufacturing 2015 Partner of the Year

Driven by top performance and industry-specific customer solutions for manufacturers, eLogic recognized by Microsoft as 2015 CRM Partner of the Year in Manufacturing.

Categories: News + Events, Microsoft Solutions
July 10th, 2015
Microsoft highlights eLogic’s industry-leading customer solution for global manufacturer, Kennametal

At Microsoft's Worldwide Partner Conference (WPC), eLogic showcases industry solution implemented for manufacturer Kennametal that reinvents productivity and business processes.

Categories: News + Events, Microsoft Solutions
May 20th, 2015
Mike Shields
CEO & Industry Strategist
The Challenges of Changing Demographics in Manufacturing – and the Role of Technology to Power the Next Generation: Infographic

Here’s a link to a great blog post by Steve Hanna, CIO of Kennametal. He presents an insightful role for technology to help bridge the widening gaps in workforce demographics within Manufacturing. This topic is very much ‘top of mind’ for ...

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video
May 4th, 2015
Mike Shields
CEO & Industry Strategist
The Voice of the Customer on the Industrial Internet of Things (IIoT) and CRM

From the frontlines of Smart Manufacturing Summit with 100 CEOs I just came back from the Smart Manufacturing Summit, sponsored by the Chief Executive Network, in Indianapolis. This two-day annual conference was attended by the business executive leaders from 100 ...

Categories: Microsoft Solutions, Manufacturing Industry Insights
March 13th, 2015
Daniel Johnson
Data Analyst
Microsoft Dynamics Marketing and ClickDimensions – Which Marketing Solution Makes Sense For Your Organization?

Microsoft’s new Dynamics Marketing (MDM) application and the popular third party tool, ClickDimensions, provide two great options for Dynamics CRM organizations to track and manage their marketing efforts; both of which work with your existing Dynamics CRM instance to bot...

Categories: Microsoft Solutions
February 4th, 2015
eLogic has a new website!

We Simplify B2B Commerce for Manufacturers with Microsoft, SynApps™, SAP.  Website Renovation Complete We eLogicians are thrilled to announce the release of our new website! Not only did we redesign it aesthetically for a fresh, sharp look and feel, but we put tons of t...

Categories: SAP Solutions, News + Events, Microsoft Solutions
January 30th, 2015
How to Set Up the Microsoft Dynamics Marketing and Microsoft Dynamics CRM Online Connector

Microsoft Dynamics Marketing is proving to be a valuable tool to marketers who are looking to leverage the power of the platform by using Microsoft Dynamics CRM, Dynamics Marketing and Office365 to collaborate more easily and effectively across business functions. One of...

Categories: Microsoft Solutions
January 29th, 2015
William Wenzel
Developer
Dynamics CRM Tech Tip – Localizing Composite Address Fields

Composite fields were added in Microsoft Dynamics CRM 2013 to capture data as a group rather than through multiple disconnected fields. For example, in previous versions of Microsoft Dynamics CRM individual components of an address would need to be captured as separate fi...

Categories: Microsoft Solutions
January 20th, 2015
Ryan Telesca
Manager, Microsoft Delivery Services
Microsoft Dynamics CRM 2015 - What Should We Expect this year?

With the “ink” barely dry on the release of CRM 2015 in the fourth quarter of 2014, and with many CRM Online customers still waiting for their scheduled update sometime in Q1, it might seem like it’s too early to start looking forward to some of the changes coming in cale...

Categories: Microsoft Solutions
November 20th, 2014
William Wenzel
Developer
Dynamics CRM Tech Tip – Conditionally Show and Hide Fields on an Entity Form – Part 3: Choosing Which Method to Use

In our previous tech tips we have described how to implement showing and hiding logic using business rules and custom JavaScript. It is important to understand when to use business rules versus custom JavaScript and vice versa. Choosing the correct method to implement you...

Categories: Microsoft Solutions
November 13th, 2014
William Wenzel
Developer
Dynamics CRM Tech Tip – Conditionally Show and Hide Fields on an Entity Form – Part 2: Using Custom JavaScript

Part 2 of a 3 part series: Using Custom Javascript In last week’s tech tip, we described how to show and hide fields in CRM using business rules. We also outlined some of the key limitations of using business rules which can make it difficult or impossible to implement c...

Categories: News + Events, Microsoft Solutions
November 11th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Microsoft Dynamics CRM 2015 is coming….Are you ready? Here are 5 things you should know now!

While Microsoft is preparing Dynamics CRM 2015 for release next month, users are wondering what Microsoft will do for an encore after CRM 2013 brought a completely new user interface to bring the application in line with Microsoft’s Metro UI corporate design language. Wel...

Categories: News + Events, Microsoft Solutions
November 6th, 2014
William Wenzel
Developer
Dynamics CRM Tech Tip – Conditionally Show and Hide Fields on an Entity Form – Part 1: Using Business Rules

Part 1 of a 3 part series: Using Business Rules When developing customizations for Microsoft Dynamics CRM, forms can become cluttered with fields that are only used under very specific conditions. Take for example the following section from an entity form that deals with...

Categories: Microsoft Solutions
October 16th, 2014
Utilizing Quick View forms in Dynamics CRM2013

One great feature introduced in Microsoft Dynamics CRM 2013 is the ability to create and embed Quick View forms.  Quick View forms are great when you need to see information from a related entity on the current form you are working on.  For example, when adding a Primary ...

Categories: Microsoft Solutions
September 25th, 2014
Mark Stevens
Director, Microsoft
Microsoft Dynamics CRM 2015 – Closing the gap between Sales and Marketing

Last week, Microsoft announced BIG NEWS that the next release of its Dynamics CRM platform will be available in Q4. This release includes enhancements to the entire CRM Platform – Dynamics CRM, Dynamics Marketing and Microsoft Social Listening, as well as improves t...

Categories: Microsoft Solutions
August 21st, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
How to Recover the Mandatory Field Asterisk * in Dynamics CRM 2013

Some of our customers noticed that with the Fall release of Microsoft Dynamics CRM 2013, some of their users were not seeing the required field asterisk next to mandatory fields within CRM. This, along with a few other UI inconsistencies, seemed to affect random users, an...

Categories: Microsoft Solutions
August 14th, 2014
William Wenzel
Developer
Dynamics CRM Tech Tip - Using ExecuteMultipleRequest to Speed up CRM API Custom Data Imports

If you’ve worked with the Microsoft Dynamics CRM import wizard you’ll know that although it is a very powerful tool, it does have its limitations.  The maximum file size for individual files is 8 MB, which can be a limiting factor when you need to import a large dataset. ...

Categories: Microsoft Solutions
August 11th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
What are the CRM Differentiators of the Future?

With the recent surprising announcement of a platform partnership, Microsoft and Salesforce.com have set the CRM world on its ear, putting perhaps the two fiercest CRM competitors in league with each other. Cries from both camps could be heard across the blogosphere – “bu...

Categories: Microsoft Solutions
July 3rd, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Dynamics CRM Tech Tip – Show Component Dependencies

System Administrators and System Customizers responsible for managing components (views, entities, fields, dashboards, etc.) in Microsoft Dynamics CRM are probably all too familiar with this scenario; a component becomes obsolete, is supplanted by a new item or is simply ...

Categories: Microsoft Solutions
June 27th, 2014
Mark Stevens
Director, Microsoft
Are You Listening? What You Need to Know about Microsoft Social Listening.

We work with a number of large B2B companies on CRM and eCommerce initiatives. Many companies in this space are unsure about engaging in social listening. How to engage? What are our goals? What is the ROI? All good questions for developing your social strategy, but one ...

Categories: Microsoft Solutions
June 26th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Dynamics CRM Tech Tip – Suppressing CRM Application Error Messages

“Microsoft Dynamics CRM has encountered an error.” Most Microsoft Dynamics CRM administrators are painfully familiar with this error text. It’s basically a catch-all that appears to users when the web application encounters any sort of issue, and asks them for permission...

Categories: Microsoft Solutions
June 19th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Microsoft Dynamics CRM Spring Wave – Five Things You Should Know

Spring Wave (SP1) for Dynamics CRM has been out for a couple weeks now, and brings with it a breadth of improvements and fixes for CRM 2013 dynamics customers, both online and on premise. While you can read about the entirety of what’s included, as well as download the re...

Categories: Microsoft Solutions
June 12th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Microsoft Dynamics Marketing Has Been Released! Here’s What You Need to Know.

Earlier this week Microsoft released their long-awaited marketing solution to an eager community of users that are quickly figuring out the best way to integrate this new functionality into their existing Dynamics landscape. While there is huge potential in the new...

Categories: News + Events, Microsoft Solutions
June 4th, 2014
Mike Shields
CEO & Industry Strategist
Driving the Future of B2B Commerce – CRM Platforms Change the Game

It’s true.  The early days of CRM as Sales Force Automation tools are long gone.  In their place have emerged full-function “Demand Creation Platforms” that completely change the game of Marketing and Selling as we once knew it.  Demand Cr...

Categories: Microsoft Solutions, Manufacturing Industry Insights
April 1st, 2014
Jim Abel
Industry Consultant, Industry Solutions
Integrating SOAPUI with Dynamics CRM On-Premises

It seems like there is a wealth of knowledge on how to connect with, and update Dynamics CRM using the CRM SDK, but much less so when trying to perform the same actions via SOAP / SOAP Client. This blog entry will take you through the steps to do just that with a well-kno...

Categories: News + Events, Microsoft Solutions
March 24th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Dynamics CRM Tech Tip - Modifying Quick Find Search Properties

While Microsoft Dynamics CRM features a powerful Advanced Find tool, we often find our customers using the simpler, easier to get to “Quick Find” bar located at the top right of record views. This search function provides quick access to records and is ...

Categories: Microsoft Solutions
February 27th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Dynamics CRM Tech Tip: Adding Tool Tips in CRM 2013

One of the most requested features when implementing previous versions of Microsoft Dynamics CRM has always been the inclusion of “tool tips” – those helpful hints that appear when you hover over fields to instruct the user how to fill them out. Up until now, this has un...

Categories: Microsoft Solutions
January 13th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Dynamics CRM Tech Tip – Re-enabling a Service / Administrator Account via SQL Command

Dynamics CRM’s batch user edit functionality is a great time saver, and includes the option to enable and disable users in big chunks. However, this can be dangerous if you’re not paying close attention to what you’re doing! If you’ve ever made ...

Categories: Microsoft Solutions
July 11th, 2013
eLogic Group is a 2013 President's Club for Microsoft Dynamics Member

We are excited to announce that we have been named as a member of the 2013 Microsoft Dynamics President’s Club, honoring high-performing Microsoft Dynamics partners with a commitment to customers reflected in their business success and growth. “We...

Categories: News + Events, Microsoft Solutions
April 5th, 2013
Our Microsoft competency means proven expertise for your business.

When you work with us, you have an IT partner with proven expertise: Only the top 5 percent of Microsoft partners have attained Microsoft® competencies. What does our Microsoft competency mean for you? By attaining a Microsoft Gold Customer Relationship Manageme...

Categories: News + Events, Microsoft Solutions
April 3rd, 2013
How CRM Can Provide Companies an Unfair Advantage

Connor Marsden, U.S. Director for Microsoft Dynamics CRM, discusses some interesting topics surrounding CRM in this recent podcast from the Cincom Expert Access series. You can check out the full length recording on Cincom’s recent blog post here. I've listed...

Categories: Microsoft Solutions, Manufacturing Industry Insights
February 8th, 2013
Microsoft Gaining Ground on Data Warehouse Leaders

If you've thought about implementing a Business Intelligence (BI) solution then you’ve likely also thought about data warehousing. In order to have an overall BI solution you need to have a place for the dispersed and varied databases to co-exist - this is your data wareh...

January 15th, 2013
eLogic Group Achieves a Microsoft Gold Customer Relationship Management Competency

eLogic Group demonstrates best-in-class software capability and industry solution leadership through technology commitment, project successes and customer testimonials VICTOR, NY, January 14 - eLogic today announced that the company has attained Microsoft’s recog...

Categories: News + Events, Microsoft Solutions