Dynamics 365 for Sales Tagged Posts

August 5th, 2016
Scott Stamper
Industry Solution Architect, Microsoft
5 KPIs to Drive CRM User Adoption & Success

If you can’t know whether or not key pieces of your CRM system are actually being used as expected, then how do you plan to reap the full benefits of your investment? Experience has shown us that one of the primary predictors of success in implementing a CRM system is USER ADOPTION.

Categories: Business Intelligence, Microsoft Solutions
July 20th, 2016
eLogic Takes Top Partner Award for the U.S. at Microsoft WPC 2016

eLogic named The 2016 Worldwide Microsoft Dynamics Partner of the Year for the U.S. for their excellence in enabling manufacturers to perform + engage better with their customers, dedication to delivering business solutions on the latest technologies, staggeringly impressive customer satisfaction ratings, and sustained 60% multi-year over year growth. [Press Release]

Categories: News + Events, Microsoft Solutions
May 31st, 2016
May 19th, 2016
Justine Nadherny
New Media Marketing Manager
How Dynamics CRM Online Enables Collaboration at all levels of your Organization

Online collaboration is the new benchmark for multi-channel, global selling in Manufacturing; are you ON?

Categories: Microsoft Solutions
September 15th, 2015
Michael Cross
Senior Consultant
Introduction to Microsoft Dynamics CRM 2016

Microsoft recently announced the upcoming release of its "customer engagement solution", the combination of Microsoft Dynamics CRM, Microsoft Dynamics Marketing, and Microsoft Social Engagement (along with some dashboards in Power BI). Check out the details...

Categories: News + Events, Microsoft Solutions
May 11th, 2015
Infographic: 3 Key Technology Drivers for 100 Top Manufacturing CEOs

In Mike’s post following the 2015 Smart Manufacturing Summit, he reflects on the Industrial Internet of Things (IIoT), CRM for Customer Engagement, and Service Lifecycle for Customer Care.  In this infographic, we reveal 3 of the most important techno...

Categories: Microsoft Solutions, eBooks + Infographics + Video
May 4th, 2015
Mike Shields
CEO & Industry Strategist
The Voice of the Customer on the Industrial Internet of Things (IIoT) and CRM

From the frontlines of Smart Manufacturing Summit with 100 CEOs I just came back from the Smart Manufacturing Summit, sponsored by the Chief Executive Network, in Indianapolis. This two-day annual conference was attended by the business executive leaders from 100 ...

Categories: Microsoft Solutions, Manufacturing Industry Insights
April 2nd, 2015
Ryan Telesca
Manager, Microsoft Delivery Services
Microsoft Dynamics CRM – Spring Release “Carina” is Just Around the Corner! 5 Things You Need to Know Now to be Ready.

With lots of exciting news coming out of Convergence a few weeks ago, it was easy to miss what was surely some of the biggest (if expected) news to slip out – Spring Release codename “Carina”, or as Microsoft calls it, CRM Online 2015 Update 1 (catchy!) is being readied f...

Categories: Microsoft Solutions
February 4th, 2015
eLogic has a new website!

We Simplify B2B Commerce for Manufacturers with Microsoft, SynApps™, SAP.  Website Renovation Complete We eLogicians are thrilled to announce the release of our new website! Not only did we redesign it aesthetically for a fresh, sharp look and feel, but we put tons of t...

Categories: SAP Solutions, News + Events, Microsoft Solutions
January 30th, 2015
How to Set Up the Microsoft Dynamics Marketing and Microsoft Dynamics CRM Online Connector

Microsoft Dynamics Marketing is proving to be a valuable tool to marketers who are looking to leverage the power of the platform by using Microsoft Dynamics CRM, Dynamics Marketing and Office365 to collaborate more easily and effectively across business functions. One of...

Categories: Microsoft Solutions
January 29th, 2015
William Wenzel
Developer
Dynamics CRM Tech Tip – Localizing Composite Address Fields

Composite fields were added in Microsoft Dynamics CRM 2013 to capture data as a group rather than through multiple disconnected fields. For example, in previous versions of Microsoft Dynamics CRM individual components of an address would need to be captured as separate fi...

Categories: Microsoft Solutions
January 20th, 2015
Ryan Telesca
Manager, Microsoft Delivery Services
Microsoft Dynamics CRM 2015 - What Should We Expect this year?

With the “ink” barely dry on the release of CRM 2015 in the fourth quarter of 2014, and with many CRM Online customers still waiting for their scheduled update sometime in Q1, it might seem like it’s too early to start looking forward to some of the changes coming in cale...

Categories: Microsoft Solutions
November 20th, 2014
William Wenzel
Developer
Dynamics CRM Tech Tip – Conditionally Show and Hide Fields on an Entity Form – Part 3: Choosing Which Method to Use

In our previous tech tips we have described how to implement showing and hiding logic using business rules and custom JavaScript. It is important to understand when to use business rules versus custom JavaScript and vice versa. Choosing the correct method to implement you...

Categories: Microsoft Solutions
November 13th, 2014
William Wenzel
Developer
Dynamics CRM Tech Tip – Conditionally Show and Hide Fields on an Entity Form – Part 2: Using Custom JavaScript

Part 2 of a 3 part series: Using Custom Javascript In last week’s tech tip, we described how to show and hide fields in CRM using business rules. We also outlined some of the key limitations of using business rules which can make it difficult or impossible to implement c...

Categories: News + Events, Microsoft Solutions
November 11th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Microsoft Dynamics CRM 2015 is coming….Are you ready? Here are 5 things you should know now!

While Microsoft is preparing Dynamics CRM 2015 for release next month, users are wondering what Microsoft will do for an encore after CRM 2013 brought a completely new user interface to bring the application in line with Microsoft’s Metro UI corporate design language. Wel...

Categories: News + Events, Microsoft Solutions
November 6th, 2014
William Wenzel
Developer
Dynamics CRM Tech Tip – Conditionally Show and Hide Fields on an Entity Form – Part 1: Using Business Rules

Part 1 of a 3 part series: Using Business Rules When developing customizations for Microsoft Dynamics CRM, forms can become cluttered with fields that are only used under very specific conditions. Take for example the following section from an entity form that deals with...

Categories: Microsoft Solutions
October 16th, 2014
Utilizing Quick View forms in Dynamics CRM2013

One great feature introduced in Microsoft Dynamics CRM 2013 is the ability to create and embed Quick View forms.  Quick View forms are great when you need to see information from a related entity on the current form you are working on.  For example, when adding a Primary ...

Categories: Microsoft Solutions
September 25th, 2014
Mark Stevens
Director, Microsoft
Microsoft Dynamics CRM 2015 – Closing the gap between Sales and Marketing

Last week, Microsoft announced BIG NEWS that the next release of its Dynamics CRM platform will be available in Q4. This release includes enhancements to the entire CRM Platform – Dynamics CRM, Dynamics Marketing and Microsoft Social Listening, as well as improves t...

Categories: Microsoft Solutions
August 11th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
What are the CRM Differentiators of the Future?

With the recent surprising announcement of a platform partnership, Microsoft and Salesforce.com have set the CRM world on its ear, putting perhaps the two fiercest CRM competitors in league with each other. Cries from both camps could be heard across the blogosphere – “bu...

Categories: Microsoft Solutions
July 3rd, 2014
Dynamics CRM Tech Tip – Fix Field Labels from Being Cut Short

If you recently upgraded your Microsoft Dynamics CRM system from CRM2011 to CRM2013 you have noticed a LOT of changes to the user interface. Most of the changes in the new version of Dynamics CRM are great, but some have caused a little confusion, for example: Field label...

Categories: Microsoft Solutions
July 3rd, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Dynamics CRM Tech Tip – Show Component Dependencies

System Administrators and System Customizers responsible for managing components (views, entities, fields, dashboards, etc.) in Microsoft Dynamics CRM are probably all too familiar with this scenario; a component becomes obsolete, is supplanted by a new item or is simply ...

Categories: Microsoft Solutions
June 26th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Dynamics CRM Tech Tip – Suppressing CRM Application Error Messages

“Microsoft Dynamics CRM has encountered an error.” Most Microsoft Dynamics CRM administrators are painfully familiar with this error text. It’s basically a catch-all that appears to users when the web application encounters any sort of issue, and asks them for permission...

Categories: Microsoft Solutions
June 19th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Microsoft Dynamics CRM Spring Wave – Five Things You Should Know

Spring Wave (SP1) for Dynamics CRM has been out for a couple weeks now, and brings with it a breadth of improvements and fixes for CRM 2013 dynamics customers, both online and on premise. While you can read about the entirety of what’s included, as well as download the re...

Categories: Microsoft Solutions
June 12th, 2014
Ryan Telesca
Manager, Microsoft Delivery Services
Microsoft Dynamics Marketing Has Been Released! Here’s What You Need to Know.

Earlier this week Microsoft released their long-awaited marketing solution to an eager community of users that are quickly figuring out the best way to integrate this new functionality into their existing Dynamics landscape. While there is huge potential in the new...

Categories: News + Events, Microsoft Solutions
April 5th, 2013
Our Microsoft competency means proven expertise for your business.

When you work with us, you have an IT partner with proven expertise: Only the top 5 percent of Microsoft partners have attained Microsoft® competencies. What does our Microsoft competency mean for you? By attaining a Microsoft Gold Customer Relationship Manageme...

Categories: News + Events, Microsoft Solutions