SERVICE

Bringing you Predictive Intelligence through Customer Care, Field Service, and IoT & Analytics so you can be fully Engaged with your Customers.


equipment 360™ is eLogic's technology solution & related services for 360 degree views into equipment sensors, smart analytics, & proactive triggers for Service.

equipment 360™ is an equipment lifecycle management solution that enables sensor technologies, analyzes event triggers, intervenes with a smart response, and learns through machine listening to surface predictive intelligence.

With predictive intelligence from equipment 360™, manufacturers can make proactive service & maintenance decisions regarding the state of their equipment wherever the customer’s plant, factory, or warehouse is located. 

Service for Manufacturing Live Demo Fill out the form below to see how you can maximize your service potential by starting now, with a new generation of solutions that are both available and affordable.

Service for Manufacturing Live Demo

Fill out the form below to see how you can maximize your service potential by starting now, with a new generation of solutions that are both available and affordable.


Customer Care

Dynamics 365 Sales, Marketing, & Customer Service

Bring your organization’s full capabilities together for total customer service and support, with a 360 degree view into all of your customer interactions.  Empower supported self-service backed up by the most automated solutions in the industry.

  • Customer Service
  • Case Management
  • Technical Support
  • Sales Support
  • Develop Knowledge Base

Field Service

Dynamics 365 Field Service

Link your repair and upgrade capabilities directly into Customer Care and Preventive/Predictive Maintenance Services.  Automate and empower your Tech Support and Field Support Teams to respond proactively and quickly to every customer need.

  • Work Orders
  • Dispatch & Scheduling, Schedule Board
  • Agreements / Renewals
  • RMAs
  • Equipment Repair; Product Support

IoT / Predictive Analytics

Azure, IoT Suite, Azure Machine Learning, Business Intelligence, Analytics

Join the new generation of smart responses to smart devices!  A complete platform for 360 degree views into equipment sensors, smart analytics and proactive triggers for Field Service, Sales, Marketing and Customer Care.

  • Equipment Lifecycle Management
  • Microsoft Azure
  • Machine Learning
  • Predictive Intelligence