Data as a Differentiator: Supply Chain Improvement [Video]

Effectively managing your parts requisition and purchase order processes can be extremely complicated – but it doesn’t have to be. If done properly, enterprises can create major competitive advantages -- saving time, increasing profits and productivity, while spearheading...

Categories: Microsoft Solutions, Business Intelligence, eBooks + Infographics + Video

Tags: Manufacturing, Microsoft

Getting Started with IoT: Connected [Part 1]

Connected...This one word is reshaping our personal and business lives.  Industry projections consistently show that by 2020 there will be 200 billion connected “things” in the Internet of Things (IoT).  So, the IoT boom reflects a seismic shift in how manufacturers are moving to sensor and connect their products and shift their business models.  At the heart of this, leaders are rethinking strategies and figuring out how their organizations can win the future by launching new product and service initiatives. 

Categories: Manufacturing Industry Insights, Business Intelligence

Tags: Business Intelligence, IoT

Sharpen the Saw: Sell Smarter with Self-Service BI

Fans of Stephen Covey's work, "7 Rules for High Successful People" should recognize his last rule - Sharpen the Saw. For those who have not read it, his last rule relates to the quote often incorrectly attributed to Abraham Lincoln: "A woodsman was once asked,...

Categories: Microsoft Solutions, Business Intelligence

Tags: Business Intelligence

The Ever-Evolving Business of Insight. It’s All about Context.

Value comes in many shapes and sizes in today’s ever-evolving world of intelligence delivery solutions Insight … ‘the act or result of apprehending the inner nature of things or of seeing intuitively.’  Thank you, Merriam-Webster. Business Intelligence. Advanced...

Categories: Manufacturing Industry Insights, Business Intelligence

Tags: Business Intelligence, IoT, Systems of Intelligence

On Woodworking, Lincoln Logs, and Self-Service BI

Self-Service BI has offered a wonderful promise over the years, yet its potential has only been partially realized at best.  Now the game is changing with new technologies and analytics platforms that are readily accessible to, and usable by, businesses of all sizes, shapes, and...

Categories: Business Intelligence

Tags: Business Intelligence, Systems of Intelligence

From the Frontlines of Field Service Connect 2016

The Voice of the Customer on Status and Plans to Capitalize on The Connected Service Economy I’m traveling back from the 2016 Field Service Connect Conference in Austin, TX.  While it’s still fresh from the frontlines, I wanted to share some summary observations and insights...

Categories: Microsoft Solutions, Manufacturing Industry Insights, News + Events, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Knowledge Deployment, Microsoft

Microsoft and eLogic Co-Sponsor and Keynote Field Service Connect 2016: Intelligent, Connected Service

Executives from Microsoft and eLogic attended the second annual Field Service Connect conference in Austin, TX on November 14-16, 2016 as key event sponsors to network with senior service executives from 75 companies on Connected Field Service.  Field Service Connect is an interactive...

Categories: Microsoft Solutions, News + Events, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Collaboration, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Integration, Manufacturing, Microsoft

Transforming SERVICE in the Digital Age

Catching the wave of seamless engagement and connected service in manufacturing. It’s here.  This is the time I’ve been waiting for since I was responsible for the Parts and Service business segment of a major global manufacturer.  Like all of us who have managed what...

Categories: Microsoft Solutions, Manufacturing Industry Insights, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Manufacturing, Microsoft, Systems of Intelligence