How do you use Data Science in Field Service?

Business Solutions Lead and Microsoft MVP Ulrik Carlsson hosts his podcast, Power BI & More, with guest Matt Lamb, an eLogic data scientist who discusses the vast potential of using data science in Field Service implementations and...

Categories: Microsoft Solutions, eBooks + Infographics + Video

Tags: Field Service, Microsoft, Power BI

Are You Getting Your Fair Share of Your Aftermarket Business?

Identify performance gaps in your existing customer portfolio and win back your share of the aftermarket. Manufacturers know they’re leaving money on the table in the aftermarket by not fulfilling the full life-cycle potential of their products. In this video, we show you how...

Categories: Microsoft Solutions, eBooks + Infographics + Video

Tags: Business Intelligence, Machine Learning, Azure, Power BI, Analytics, Pinpoint Sales for Aftermarket™

So What Does a Data Scientist Do, Anyway? [podcast]

Recently on his podcast, ‘Power BI & More’, Ulrik Carlsson sat down with Matt Lamb to discuss Matt’s work in Data Science & Commercial Analytics for eLogic.  Listen to how a data scientist defines the...

Categories: Microsoft Solutions, Business Intelligence, eBooks + Infographics + Video

Tags: Business Intelligence, Microsoft, Machine Learning, Power BI, Analytics, Data Science

How to Optimize Your Field Service [Video]

At eLogic, we take a strategic, connected approach to field service using real-time data & automated alerts, and empowering field technicians with full information and technologies that get them to first-time fix.  In this video, you’ll see how we optimize service with Azure IoT Central, Dynamics 365 for Field Service, Microsoft HoloLens, Remote Assist along with our own solutions, like Part Finder™. It all adds up to saving money and time with reduced service costs, decreased downtime, and improved customer satisfaction. 

Categories: Microsoft Solutions, eBooks + Infographics + Video

Tags: Field Service, IoT, Microsoft, D365 for Field Service, IoT Central, Microsoft HoloLens

3 Types of Demand that Shape Customer Engagement & Production Best Practices [Video]

An Introduction to eLogic’s Mixed Mode Demand Model Our goal is to help you get the right products to the right people, through the right channels, with maximized ROI.   We often begin customer engagements with...

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: Customer Engagement, Mixed Mode Demand Model

Moving Customers Up the Curve to Drive Sales Results

Drive Sales Results with Dynamics 365 Part 2: Sales Results Workstream In my last post, we reviewed the Sales Adoption Maturity Lifecycle and how customers typically evolve from Adoption to Transformation – getting a cultural buy-in to a new system on top of improved sales...

Categories: Microsoft Solutions, eBooks + Infographics + Video

Tags: Microsoft, Adoption, Sales Adoption, Sales Results, CRM, Field Sales

Data as a Differentiator: Supply Chain Improvement [Video]

Effectively managing your parts requisition and purchase order processes can be extremely complicated – but it doesn’t have to be. If done properly, enterprises can create major competitive advantages -- saving time, increasing profits and productivity, while spearheading...

Categories: Microsoft Solutions, Business Intelligence, eBooks + Infographics + Video

Tags: Manufacturing, Microsoft

6 Reasons Manufacturers Need Specialists to Drive their Digital Transformation [infographic]

Six Key Factors Missed by Generalists: You are multi-channel; Your Products are Adaptable; Service Matters MORE; Your Buyers and Sellers Need Knowledge; Collaboration is KEY; Your Systems are More Complex 

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: