Microsoft selects eLogic to host Manufacturing of the Future event at Microsoft Technology Centers

Manufacturing of the Future, an event hosted by eLogic + Microsoft, connects Manufacturing executives with the industry leaders & technologies that are transforming the future of customer engagement and actionable intelligence for manufacturers. The event is limited to 20...

Categories: Microsoft Solutions, News + Events

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Manufacturing, Microsoft

From the Frontlines of Field Service Connect 2016

The Voice of the Customer on Status and Plans to Capitalize on The Connected Service Economy I’m traveling back from the 2016 Field Service Connect Conference in Austin, TX.  While it’s still fresh from the frontlines, I wanted to share some summary observations and insights...

Categories: Microsoft Solutions, Manufacturing Industry Insights, News + Events, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Knowledge Deployment, Microsoft

Microsoft and eLogic Co-Sponsor and Keynote Field Service Connect 2016: Intelligent, Connected Service

Executives from Microsoft and eLogic attended the second annual Field Service Connect conference in Austin, TX on November 14-16, 2016 as key event sponsors to network with senior service executives from 75 companies on Connected Field Service.  Field Service Connect is an interactive...

Categories: Microsoft Solutions, News + Events, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Collaboration, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Integration, Manufacturing, Microsoft

Transforming SERVICE in the Digital Age

Catching the wave of seamless engagement and connected service in manufacturing. It’s here.  This is the time I’ve been waiting for since I was responsible for the Parts and Service business segment of a major global manufacturer.  Like all of us who have managed what...

Categories: Microsoft Solutions, Manufacturing Industry Insights, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Manufacturing, Microsoft, Systems of Intelligence

So Just What IS a CRM Platform and Why Does It Matter to YOU?

First of all, YES it matters to you if your organization: Has already implemented enterprise platforms for ERP and Office functions; Needs to move into the next generation of B2B Commerce – Digital Demand Creation; Considers end-to-end productivity, cycle time, and margin...

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: CRM for Manufacturers, Demand Creation

Microsoft Dynamics Marketing Has Been Released! Here’s What You Need to Know.

Earlier this week Microsoft released their long-awaited marketing solution to an eager community of users that are quickly figuring out the best way to integrate this new functionality into their existing Dynamics landscape. While there is huge potential in the new Dynamics Marketing tool,...

Categories: Microsoft Solutions, News + Events

Tags: Demand Creation, Dynamics 365 for Sales, Microsoft