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Industry Leading Blog for Manufacturers

A New Wave for Dynamics 365 Commerce and Customer Voice
Oct 01, 2020

A New Wave for Dynamics 365 Commerce and Customer Voice

We’re seeing more and more manufacturers moving to ecommerce models and digital selling focused on their aftermarket business. As these multi-channel sales strategies continue to evolve, Microsoft continues to...

Categories: Microsoft Solutions

Tags: Manufacturing, Microsoft, Dynamics 365 Commerce, Customer Voice

A Whole New World of Service Capabilities
Sep 24, 2020

A Whole New World of Service Capabilities

In a world that’s increasingly virtual and service-oriented, Microsoft is enabling your enterprise to differentiate and meet the growing needs of customers. The latest wave of Microsoft Dynamics 365 updates includes features and functionality that allow manufacturers to continue driving...

Categories: Microsoft Solutions

Tags: Field Service, Microsoft, Manufacturers, Microsoft Dynamics 365, Customer Service, Microsoft Dynamics 365 Field Service

5 Ways Manufacturers are Connecting their Communities
May 20, 2020

5 Ways Manufacturers are Connecting their Communities

During our Manufacturing Strong: Connecting Our Community series, I’ve had the pleasure to speak with leaders in the industry from around the world. And while they all come from different places, with different businesses, one common theme remains true: they are doing amazing...

Categories: Manufacturing Industry Insights

Tags: Manufacturing, Manufacturing Strong

How the Microsoft Crisis Communication Power App Can Help Manufacturers
Mar 26, 2020

How the Microsoft Crisis Communication Power App Can Help Manufacturers

Helping Customers Coordinate Information Sharing and Team Collaboration in Response to Evolving Conditions

Categories: Microsoft Solutions

Tags: Microsoft, Manufacturers, Power Platform, Microsoft Power BI, Crisis Communication

Moving Customers Up the Curve to Drive Sales Results
Jan 18, 2019

Moving Customers Up the Curve to Drive Sales Results

Drive Sales Results with Dynamics 365 Part 2: Sales Results Workstream In my last post, we reviewed the Sales Adoption Maturity Lifecycle and how customers typically evolve from Adoption to Transformation – getting a cultural buy-in to a new system on top of improved sales...

Categories: eBooks + Infographics + Video, Microsoft Solutions

Tags: Microsoft, Adoption, Sales Adoption, Sales Results, CRM, Field Sales

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