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Industry Leading Blog for Manufacturers

The Intelligent Service Enterprise: An On-Demand Event with Service Council™
Jan 12, 2021

The Intelligent Service Enterprise: An On-Demand Event with Service Council™

eLogic is excited to join Service Council™ for The Intelligent Service Enterprise, an on-demand industry event that brings the story of connected, insights-led service to light with Adaptec Solutions, a leading provider of materials handling and robotic automation systems.

Categories: Microsoft Solutions, Manufacturing Industry Insights, News + Events

Tags: Connected Field Service, Field Service, IoT, Intelligent Enterprise

Maximize Parts and Service Revenues Through Your Most Trusted Advisors
Dec 02, 2020

Maximize Parts and Service Revenues Through Your Most Trusted Advisors

We’re here to show you how to tap into a great resource that enables field service techs to help you sell more parts and service – without becoming ‘salespeople.’  It’s about leveraging their status as...

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: Field Service, equipment360™

A Whole New World of Service Capabilities
Sep 24, 2020

A Whole New World of Service Capabilities

In a world that’s increasingly virtual and service-oriented, Microsoft is enabling your enterprise to differentiate and meet the growing needs of customers. The latest wave of Microsoft Dynamics 365 updates includes features and functionality that allow manufacturers to continue driving...

Categories: Microsoft Solutions

Tags: Field Service, Microsoft, Manufacturers, Microsoft Dynamics 365, Customer Service, Microsoft Dynamics 365 Field Service

Three Best Practices for Getting started with Modern Field Service
Jul 21, 2020

Three Best Practices for Getting started with Modern Field Service

It’s common knowledge that modern, digital field service platforms can give a 360-degree view into an enterprise, shining insights on product lifecycle, manpower and assets, while unifying data. But getting started can be intimidating, whether your company is starting a new service...

Categories: Microsoft Solutions

Tags: ERP, Field Service, CRM, Microsoft Dynamics 365, Modernized Field Service Management, Technology, Data Management, Channel Communications

Six Field Service Metrics You Should Be Tracking
Jun 25, 2020

Six Field Service Metrics You Should Be Tracking

I’d like to share the key field service metrics that are invaluable for service providers to track, what they show you, and the reasons these metrics are so beneficial for your business. If you have a team of technicians in the field servicing equipment, then you know the value of...

Categories: Manufacturing Industry Insights, Microsoft Solutions

Tags: Field Service, Analytics, Manufacturers, Field Service Management, equipment360TM, Microsoft Dynamics 365 Field Service

Digital Twins and Field Service: The Perfect Pairing
Apr 17, 2020

Digital Twins and Field Service: The Perfect Pairing

Understanding What Digital Twins Can Do for Modern Manufacturing.  Manufacturers are leaving a wealth of information on the table that is there for the taking through Field Service.  With an ‘Asset Digital Twin’ you could have a mirror image of your equipment in the system that is used by your Field Service organization.

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: Field Service, Manufacturing, Microsoft, Digital Twin

A Roundtable on Modernized, Future-Proof Service Management
Mar 31, 2020

A Roundtable on Modernized, Future-Proof Service Management

It’s time to shake up what you know about field service management

Categories: News + Events

Tags: Field Service, Manufacturing, Field Service Management

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