Tech Trends for Advanced Field Service Enablement: the latest from Field Service USA

IoT and Augmented Reality are two of the hottest technology topics discussed by industry insiders. Each has good excitement on its own, but what does it look like when these technologies are incorporated into a comprehensive approach to Field Service management? I had the pleasure of recently...

Categories: Microsoft Solutions

Tags: Connected Field Service, Field Service, IoT, Microsoft, Augmented Reality, Microsoft Azure IoT, Dynamics 365 for Field Service, Field Service USA 2019

Small Steps with Big Impact for Dynamics 365 Analytics

Dynamics 365 for Sales and Dynamics 365 for Service have been positioned for years as top-tier business applications. Power BI completely ran away with the lead in the analytics application space. And now with Microsoft’s recently introduced...

Categories: Microsoft Solutions, Business Intelligence

Tags: Dynamics 365 for Sales, Microsoft, Azure, Power BI, Dynamics 365 for Service

Pinpoint Sales for Aftermarket™ Creates a Buzz at Field Service USA

Last week we had the pleasure of presenting at Field Service USA with Microsoft’s Clayton Fernandez about our solution, Pinpoint Sales for Aftermarket™. The response has been fantastic, as manufacturers see the power to drive wallet share and revenue with specific account and...

Categories: Microsoft Solutions, Manufacturing Industry Insights, Business Intelligence

Tags: Field Service, Microsoft, CRM, Power BI, Microsoft Dynamics 365 for Sales, Pinpoint Sales for Aftermarket™, PowerApps

3 Reasons Business Intelligence Initiatives Fail...and How We Help Customers Succeed

Enterprise BI initiatives are often large projects that come with layers of complexity.  There are many approaches to implement, manage, and support these initiatives. And when they’re mishandled, they can be expensive and incur difficulty in reaching near and long-term business value. Let’s look at 3 of the most common mistakes made during BI initiatives and how eLogic helps customers avoid them. 

Categories: Business Intelligence

Tags: Microsoft, Power BI, Data Warehouse, Enterprise Business Intelligence, Data Mart

Intelligent Enterprise on the Move – Kennametal’s Modernization Journey

What a great week it was at the American Manufacturing Summit in Chicago!  This year’s attendees were a who’s who of manufacturing excellence. The sessions were outstanding  – with so many success stories of companies  that have made progress on Industry 4.0, digital transformation, and smart connected devices and equipment.  

Categories: Manufacturing Industry Insights, News + Events

Tags: Manufacturing, Microsoft, Digital Transformation, Smart Factory, Digital Factory, Operational Excellence, Systems Integration, Factory Automation, Modern Workplace

Extend your Products with Voice Assistance

Whether it’s Siri, Google Assistant, Alexa, or Cortana, there is a very good chance that you have a voice assistant within earshot of you right now.  User interactivity is evolving from a pure physical interaction model to one that is driven wirelessly through voice....

Categories: Microsoft Solutions

Tags: IoT, Microsoft, Microsoft Azure, Amazon Alexa, Google Home, Voice Assistance

Best Practice for Storing Reference Data from Other Systems in Dynamics 365

When integrating Microsoft Dynamics 365 with other systems such as SAP, it's common to store reference/lookup data from the other systems in custom entities in Dynamics 365. For example, SAP has a payment terms table that has both a unique code (e.g., NT30) and a name (e.g., Net 30). When...

Categories: Microsoft Solutions

Tags: Dynamics 365 for Sales, Microsoft, SAP, Power BI

So What Does a Data Scientist Do, Anyway? [podcast]

Recently on his podcast, ‘Power BI & More’, Ulrik Carlsson sat down with Matt Lamb to discuss Matt’s work in Data Science & Commercial Analytics for eLogic.  Listen to how a data scientist defines the...

Categories: Microsoft Solutions, Business Intelligence, eBooks + Infographics + Video

Tags: Business Intelligence, Microsoft, Machine Learning, Power BI, Analytics, Data Science