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Jun 19, 2014
Ryan Telesca

Microsoft Dynamics CRM Spring Wave – Five Things You Should Know

Spring Wave (SP1) for Dynamics CRM has been out for a couple weeks now, and brings with it a breadth of improvements and fixes for CRM 2013 dynamics customers, both online and on premise. While you can read about the entirety of what’s included, as well as download the release here,...

Categories: Microsoft Solutions

Tags: Dynamics 365 for Sales, Microsoft

Microsoft Dynamics Marketing Has Been Released! Here’s What You Need to Know.
Jun 12, 2014
Ryan Telesca

Microsoft Dynamics Marketing Has Been Released! Here’s What You Need to Know.

Earlier this week Microsoft released their long-awaited marketing solution to an eager community of users that are quickly figuring out the best way to integrate this new functionality into their existing Dynamics landscape. While there is huge potential in the new Dynamics Marketing tool,...

Categories: Microsoft Solutions, News + Events

Tags: Demand Creation, Dynamics 365 for Sales, Microsoft

Mar 24, 2014
Ryan Telesca

Dynamics CRM Tech Tip - Modifying Quick Find Search Properties

While Microsoft Dynamics CRM features a powerful Advanced Find tool, we often find our customers using the simpler, easier to get to “Quick Find” bar located at the top right of record views. This search function provides quick access to records and is contextual to the...

Categories: Microsoft Solutions

Tags: Microsoft, Tech Tips + Tricks

Feb 27, 2014
Ryan Telesca

Dynamics CRM Tech Tip: Adding Tool Tips in CRM 2013

One of the most requested features when implementing previous versions of Microsoft Dynamics CRM has always been the inclusion of “tool tips” – those helpful hints that appear when you hover over fields to instruct the user how to fill them out. Up until now, this has...

Categories: Microsoft Solutions

Tags: Microsoft, Tech Tips + Tricks

Dynamics CRM Tech Tip – Re-enabling a Service / Administrator Account via SQL Command
Jan 13, 2014
Ryan Telesca

Dynamics CRM Tech Tip – Re-enabling a Service / Administrator Account via SQL Command

Dynamics CRM’s batch user edit functionality is a great time saver, and includes the option to enable and disable users in big chunks. However, this can be dangerous if you’re not paying close attention to what you’re doing! If you’ve ever made the mistake of disabling...

Categories: Microsoft Solutions

Tags: Microsoft, Tech Tips + Tricks

Dec 19, 2013
Ryan Telesca

The Top Five Mistakes that can kill any CRM Project

Implementing CRM in your business isn’t as simple as buying a piece of software off the shelf - CRM implementations are complex projects, full of pitfalls that the uninitiated may not have planned (or budgeted!) for. Customer Relationship Management (CRM) software is a powerful tool...

Categories: Manufacturing Industry Insights, Microsoft Solutions

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