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Jul 23, 2014

Got B2B Complexity? Try LEAN & Simple.

"You may hate gravity, but gravity doesn't care."  Clayton Christensen   Part 4 of the 5 part series on Simplification of B2B Commerce So, back to rock-climbing… sometimes during a climb that was turning out to be particularly hard/tricky one of us would...

Categories: Manufacturing Industry Insights

Tags: B2B, Simplify

Jul 11, 2014

The 3 Pillars of B2B Commerce Simplification

Keeping them in balance is the key to winning   Part 3 of the 5 part series on Simplification of B2B Commerce That’s Chrissie Wellington… the best female triathlete ever… four time Kona world champion…winner of EVERY Ironman event she has...

Categories: Manufacturing Industry Insights

Tags: B2B, Simplify

Jul 07, 2014

Top 5 Things Oversimplifiers Say

Part 2 of the 5 part series on Simplification of B2B Commerce The new mandate is (Warning: Buzzword Alert!) ‘SIMPLIFY’. As a CIO in complex businesses and now as CEO of a company driving B2B commerce simplification, I’ve gotten up close and personal with complexity. I mean,...

Categories: Manufacturing Industry Insights

Tags: B2B, Simplify

Jul 04, 2014

To Truly Simplify, Get to Know Complexity!

Remove the UNNECESSARY and simplify the NECESSARY Part 1 of the 5 part series on Simplification of B2B Commerce My years as a rock-climber and mountaineer taught me a lot about how to simplify...every unnecessary ounce and gadget presented a downside or risk; BUT leaving out an essential...

Categories: Manufacturing Industry Insights

Tags: B2B, Simplify

Jul 03, 2014

Dynamics CRM Tech Tip – Fix Field Labels from Being Cut Short

If you recently upgraded your Microsoft Dynamics CRM system from CRM2011 to CRM2013 you have noticed a LOT of changes to the user interface. Most of the changes in the new version of Dynamics CRM are great, but some have caused a little confusion, for example: Field labels being cut short. With...

Categories: Microsoft Solutions

Tags: Dynamics 365 for Sales, Tech Tips + Tricks

Jul 03, 2014

Dynamics CRM Tech Tip – Show Component Dependencies

System Administrators and System Customizers responsible for managing components (views, entities, fields, dashboards, etc.) in Microsoft Dynamics CRM are probably all too familiar with this scenario; a component becomes obsolete, is supplanted by a new item or is simply not useful anymore...

Categories: Microsoft Solutions

Tags: Dynamics 365 for Sales, Microsoft, Tech Tips + Tricks

Are You Listening?  What You Need to Know about Microsoft Social Listening.
Jun 27, 2014

Are You Listening? What You Need to Know about Microsoft Social Listening.

We work with a number of large B2B companies on CRM and eCommerce initiatives. Many companies in this space are unsure about engaging in social listening. How to engage? What are our goals? What is the ROI? All good questions for developing your social strategy, but one thing is for certain -...

Categories: Microsoft Solutions

Tags: Microsoft, Social Listening, Social Media

Jun 26, 2014

Dynamics CRM Tech Tip – Suppressing CRM Application Error Messages

“Microsoft Dynamics CRM has encountered an error.” Most Microsoft Dynamics CRM administrators are painfully familiar with this error text. It’s basically a catch-all that appears to users when the web application encounters any sort of issue, and asks them for permission to...

Categories: Microsoft Solutions

Tags: Dynamics 365 for Sales, Microsoft

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