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Industry Leading Blog for Manufacturers

Transforming SERVICE in the Digital Age
Nov 10, 2016

Transforming SERVICE in the Digital Age

Catching the wave of seamless engagement and connected service in manufacturing. It’s here.  This is the time I’ve been waiting for since I was responsible for the Parts and Service business segment of a major global manufacturer.  Like all of us who have managed what...

Categories: Business Intelligence, Manufacturing Industry Insights, Microsoft Solutions

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Manufacturing, Microsoft, Systems of Intelligence

Nov 08, 2016

Finding and Implementing Connected Service (IoT) Applications in Manufacturing [customer video]

The buzz around the SERVICE organizations within our customers has been increasing steadily over the past year.  At this point it’s safe to say that at least 80% of manufacturers are beginning to have an IoT strategy.  A much smaller percentage of these have actually...

Categories: Business Intelligence, Manufacturing Industry Insights, Microsoft Solutions

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Field Service, IoT, Manufacturing, Microsoft, Systems of Intelligence

Digital Transformation with Microsoft Dynamics 365: First Look
Nov 02, 2016

Digital Transformation with Microsoft Dynamics 365: First Look

It's here!  Microsoft Dynamics 365 is here to help you evolve your business on your terms.  There is so much buzz about how Dynamics 365 Business Apps can help you drive productivity, collaboration, and intelligent insights in your business....watch this 2 minute video that...

Categories: Microsoft Solutions, Manufacturing Industry Insights, News + Events, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Collaboration, Connected Field Service, Customer Engagement, Field Service, Integration, Knowledge Deployment, Manufacturing, Microsoft, Systems of Intelligence

5 KPIs to Drive CRM User Adoption & Success
Aug 05, 2016
Scott Stamper

5 KPIs to Drive CRM User Adoption & Success

Congratulations! You have this bright and shiny new CRM system. You spent lots of time working on design. You have customized the system to make it a fantastic reflection of the manufacturing industry’s best practices for sales and marketing. You worked with a Dynamics Partner who lives,...

Categories: Business Intelligence, Microsoft Solutions

Tags: Business Intelligence, CRM for Manufacturers, Dynamics 365 for Sales, Microsoft

Reflection on Data Insights Summit March 2016
May 16, 2016
Scott Stamper

Reflection on Data Insights Summit March 2016

The first (hopefully of many) Data Insights Summit took place in March of 2016 in Bellevue, Washington. It was 2 days of exploring all that Power BI and related technologies have to offer. There is a whole collection of videos from the conference, so head over to the Power BI You Tube channel to...

Categories: Microsoft Solutions, Business Intelligence

Tags: Business Intelligence, Microsoft

Making It in the Age of the Customer – For Manufacturers Only [infographic]
Feb 27, 2016

Making It in the Age of the Customer – For Manufacturers Only [infographic]

How you can transform your manufacturing business in five accessible ways. Here is some clarification for you as a business leader in manufacturing - This series takes the generalities of ‘the need to be customer-centric’ and ‘the age of the customer’ and puts them...

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: Business Intelligence, Collaboration, CPQ, Customer Engagement, Integration, Knowledge Deployment, Manufacturing

Datapenia
Feb 23, 2016
Scott Stamper

Datapenia

Datapenia [da´tah-pe´ne-ah] Absence, or lack, of good data and good analytics. Or perhaps it should say lack of access to, and understanding of, good data and good analytics. Datapenia, a quasi-medical term coined by Dubner and Levitt in Superfreakonomics, drives good...

Categories: Business Intelligence

Tags: Business Intelligence, Systems of Intelligence

100 Industry Best Practices Realized through 100 System Implementations for Manufacturers: 100×100
Jun 19, 2015

100 Industry Best Practices Realized through 100 System Implementations for Manufacturers: 100×100

100 x 100 is the name for our SAP Solution Gallery.  It contains over 100 best practices realized through over 100 implementation projects.  You won’t find these best practices in books or the online help.  You may find some in forums or presentations if you are lucky. ...

Categories: SAP Solutions

Tags: Business Intelligence, SAP, Variant Configuration

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