Dec 07, 2018

Email Correlation in Dynamics 365

We recently discovered some very specific requirements around matching incoming emails to the correct record in Dynamics 365. This customer had an issue with ongoing email conversations where the senders were not tracking their emails in Dynamics 365, but rather relying on the Email tracking and Smart Matching features within Dynamics 365 to handle the job for them. Our focus during this project was to optimize performance, and saving time was a key factor.

Categories: Microsoft Solutions

Tags: Dynamics 365 for Sales, Microsoft, Tech Tips + Tricks

Sep 19, 2018

David Blaszyk

Enterprise Integration Services with Azure

Working with the Microsoft Azure cloud platform, enterprise and cloud solution architects can leverage the evolving ecosystem of IT services to define and deliver focused solutions for the manufacturing market. Enterprise integration services are a key feature of this platform, allowing the IT teams and development staff to quickly manage the massive data consumption, delivery and communication requirements across the entire manufacturing environment.

Categories: Manufacturing Industry Insights, Microsoft Solutions

Tags: IoT, Manufacturing, Microsoft, Machine Learning, Azure

Aug 20, 2018

Sarah Miller

Field Service | Amelia Island

eLogic is thrilled to be sponsoring & presenting at Field Service Amelia Island 2018! Don't miss our Toolbox talk on "Monetizing Connected Devices" & panel on "Using Connected Data + IoT to Create Advanced Services and Make Profitable Business Decisions".

Categories: Manufacturing Industry Insights, Microsoft Solutions

Tags: Field Service

Nov 10, 2016

Mike Shields

Transforming SERVICE in the Digital Age

Catching the wave of seamless engagement and connected service in manufacturing. It’s here. This is the time I’ve been waiting for since I was responsible for the Parts and Service business segment of a major global manufacturer. Like all of us who have managed what...

Categories: Business Intelligence, Manufacturing Industry Insights, Microsoft Solutions

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Manufacturing, Microsoft, Systems of Intelligence

Nov 08, 2016

Julie Marletta

Finding and Implementing Connected Service (IoT) Applications in Manufacturing [customer video]

The buzz around the SERVICE organizations within our customers has been increasing steadily over the past year. At this point it’s safe to say that at least 80% of manufacturers are beginning to have an IoT strategy. A much smaller percentage of these have actually...

Categories: Business Intelligence, Manufacturing Industry Insights, Microsoft Solutions

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Field Service, IoT, Manufacturing, Microsoft, Systems of Intelligence

5 KPIs to Drive CRM User Adoption & Success

Aug 05, 2016

Scott Stamper

5 KPIs to Drive CRM User Adoption & Success

Congratulations! You have this bright and shiny new CRM system. You spent lots of time working on design. You have customized the system to make it a fantastic reflection of the manufacturing industry’s best practices for sales and marketing. You worked with a Dynamics Partner who lives,...

Categories: Business Intelligence, Microsoft Solutions

Tags: Business Intelligence, CRM for Manufacturers, Dynamics 365 for Sales, Microsoft

Jul 20, 2016

eLogic

eLogic Takes Top Partner Award for the U.S. at Microsoft WPC 2016

eLogic named The 2016 Worldwide Microsoft Dynamics Partner of the Year for the U.S. for their demonstrated excellence in enabling manufacturers to perform and engage better with their customers, dedication to delivering business solutions for manufacturers based on the latest...

Categories: News + Events, Microsoft Solutions

Tags: CRM for Manufacturers, Dynamics 365 for Sales, Microsoft

Sep 15, 2015

Michael Cross

Introduction to Microsoft Dynamics CRM 2016

Microsoft recently announced the upcoming release of its "customer engagement solution", the combination of Microsoft Dynamics CRM, Microsoft Dynamics Marketing, and Microsoft Social Engagement (along with some dashboards in Power BI). Check out the details in the Microsoft...

Categories: News + Events, Microsoft Solutions

Tags: Dynamics 365 for Sales, Dynamics Marketing, Microsoft, Microsoft Social Listening

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