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Nov 08, 2016

Finding and Implementing Connected Service (IoT) Applications in Manufacturing [customer video]

The buzz around the SERVICE organizations within our customers has been increasing steadily over the past year.  At this point it’s safe to say that at least 80% of manufacturers are beginning to have an IoT strategy.  A much smaller percentage of these have actually...

Categories: Microsoft Solutions, Manufacturing Industry Insights, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Field Service, IoT, Manufacturing, Microsoft, Systems of Intelligence

Digital Transformation with Microsoft Dynamics 365: First Look
Nov 02, 2016

Digital Transformation with Microsoft Dynamics 365: First Look

It's here!  Microsoft Dynamics 365 is here to help you evolve your business on your terms.  There is so much buzz about how Dynamics 365 Business Apps can help you drive productivity, collaboration, and intelligent insights in your business....watch this 2 minute video that...

Categories: Microsoft Solutions, Manufacturing Industry Insights, News + Events, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Collaboration, Connected Field Service, Customer Engagement, Field Service, Integration, Knowledge Deployment, Manufacturing, Microsoft, Systems of Intelligence

eBook: Simplification of B2B Commerce
Jun 02, 2016

eBook: Simplification of B2B Commerce

Simplification...it may be hard, but winning in today's B2B2C internet economy with unnecessary complexity is becoming impossible.  We've been helping manufacturers to streamline practices since the beginning of the internet economy.  Read to see how to bring simplicity to the most complex business models...

Categories: eBooks + Infographics + Video

Tags: B2B, Manufacturing, Simplify

Top Challenges Facing Manufacturers in the Age of the Customer: MBTmag.com Interviews eLogic
Jun 01, 2016

Top Challenges Facing Manufacturers in the Age of the Customer: MBTmag.com Interviews eLogic

[This interview was recently featured on MBT.com.  See the full article here.] MBT: How has customer engagement in manufacturing changed over the past 5 years? Mike Shields: Shifts in B2C practices over the past decade have spurred big changes, as customer engagement becomes a...

Categories: Manufacturing Industry Insights, News + Events

Tags: Age of the Customer, Collaboration, Customer Engagement, Integration, Knowledge Deployment, Manufacturing, Social Listening

eLogic Accelerates Microsoft Dynamics CRM and SAP ERP Integration with Scribe Software
Mar 23, 2016

eLogic Accelerates Microsoft Dynamics CRM and SAP ERP Integration with Scribe Software

With eLogic's Scribe Insight-based vertical integration accelerator, the firm can spend less time hand coding commonly-requested integrations, and more time mapping out custom data models to win new business and grow existing accounts.  The product enhances the ability of manufacturers...

Categories: Microsoft Solutions, SAP Solutions, News + Events

Tags: Integration, Manufacturing, Microsoft, SAP

Differentiate or Die?
Mar 15, 2016

Differentiate or Die?

Commoditization is a killer in the Age of the Customer.  Even consumer and retail manufacturing is trending toward ‘differentiation as a differentiator’; but for capital equipment and the related engineered solutions, it is now deadly to be “product driven”. In...

Categories: Manufacturing Industry Insights

Tags: Age of the Customer, Differentiate, Manufacturing

Making It in the Age of the Customer – For Manufacturers Only [infographic]
Feb 27, 2016

Making It in the Age of the Customer – For Manufacturers Only [infographic]

How you can transform your manufacturing business in five accessible ways. Here is some clarification for you as a business leader in manufacturing - This series takes the generalities of ‘the need to be customer-centric’ and ‘the age of the customer’ and puts them...

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: Business Intelligence, Collaboration, CPQ, Customer Engagement, Integration, Knowledge Deployment, Manufacturing

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