Remote Assist Quick Start

Quick Start
Back to Top

Protecting your customers and employees while providing outstanding service has never been more important

Improve first time fix rates, reduce service costs, and increase customer satisfaction.

With Microsoft Dynamics 365 Remote Assist, your customers, techs, and engineers can use a mobile device or Microsoft HoloLens (shown in the video) to share their view of equipment, calling back to an in-house expert who can walk them through inspections, repairs, and installations. And your experts can make annotations in real time, guiding your team from the office or home.  

What's in our Remote Assist Quick Start:

Our team can get your enterprise up & running with Microsoft Dynamics 365 Remote Assist in just 7-10 days, giving your team an invaluable resource to remotely and safely provide service.

To get your enterprise up & running with Remote Assist, we will:

  • Remotely install Microsoft Remote Assist Software in your environment 
  • Assign Microsoft Remote Assist for up to 10 pilot users
  • Test & Validate Remote Assist connectivity via Microsoft Teams
  • Train the Trainer on using Remote Assist with mobile devices
  • Provide up to 10 hours of remote support

Get Started!

Remote Assist Features


(585) 506-4600